Technical Program Manager – Contract

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75 - $85 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 0%

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Logo of Shift Paradigm

Shift Paradigm

201 - 500 employees

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Debt financing on 2023-01

Consulting • Marketing • Artificial Intelligence

Shift Paradigm is a digital growth consultancy and experience design agency that helps businesses connect external audiences and optimize internal operations. They provide digital product design and engineering, CX and UX strategy, MarTech and revenue operations (CRM, CDP, data orchestration), email and campaign marketing (segmentation, personalization, SMS/in-app), and operationalize AI through integrations and custom development. The firm serves clients across healthcare and med tech, manufacturing, financial services, B2B SaaS, technology, and restaurant & hospitality, positioning itself as a tech-enabled, AI-infused partner focused on driving measurable growth.

📋 Description

• Support critical migration and development projects on active client engagements • Lead project teams to meet client expectations while managing budget and timeline • Work with engineering leads, business operations strategy, and client partners to align delivery approach • Flag risks early and drive resolution of personnel and process issues across teams • Support client and internal discovery sessions • Define requirements and document assumptions to protect scope • Translate client needs into actionable scopes of work • Develop statements of work that protect client outcomes and margin • Run projects, manage product backlogs, and write requirements • Adapt delivery methodology to the work and take ownership of client projects • Translate business and technical requirements into functional specifications and user stories with acceptance criteria • Prioritize and refine product backlogs and make trade-off decisions balancing scope, timeline, and budget • Collaborate across marketing, data, and technology engagements for enterprise and emerging clients

🎯 Requirements

• Experience leading delivery in a consultancy or agency context • Experience leading multiple client engagements concurrently • Ability to scope billable work, manage client expectations, support roadmap expansion, and protect margin • Project management fluency • Ability to provide leadership and direction to project teams while balancing resources, culture, deadlines, client priorities, and margins • Background spanning project management and product ownership • Experience running projects, managing backlogs, and writing requirements • Platform and SaaS delivery experience • Experience with website builds, migrations, feature development, and enterprise SaaS implementations • Familiarity with Adobe Experience Cloud, Salesforce, or comparable enterprise SaaS environments • Ability to translate business and technical requirements into detailed functional specifications and well-defined user stories with clear acceptance criteria • Ability to own and manage product backlogs, including prioritization, refinement, and trade-off decisions • Must be based in and authorized to work in the United States during the contractor phase • Must overlap with core US business hours • Responsible for own taxes, insurance, and benefits during the contractor phase

🏖️ Benefits

• Flexible schedule with overlap during core US business hours • Potential transition to a full-time, benefits-eligible employee position after the initial term, based on performance, business need, and mutual fit • Full-time benefits eligibility upon conversion (specific benefits not stated)

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