Solutions Engineer

Job not on LinkedIn

🔥 2 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $135k - $170k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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Shift5

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🎖️ Defense

📦 Logistics

🏭 Manufacturing

💰 $50M Series B on 2022-02

Defense • Logistics • Manufacturing

Shift5 is a company that provides an observability platform for onboard operational technology (OT), bringing order to the complexity of onboard data in critical defense and transportation assets. Their solutions are designed to enhance the security, availability, safety, resilience, and reliability of fleets through real-time data access and observability. Shift5's services include predictive maintenance, cybersecurity, compliance, and GPS integrity, serving industries such as defense, aviation, and rail. The company aims to unlock the complete ecosystem of onboard data, enabling operations, maintenance, and cybersecurity teams to make rapid and well-informed decisions.

📋 Description

• Partner with Strategic Account Executives throughout the sales cycle to support technical discovery, customer meetings, and solution development. • Deliver product demonstrations tailored to customer missions, operational environments, and technical requirements. • Assist customers with technical evaluations, proof-of-concept activities, workshops, and pilot programs. • Develop understanding of Shift5's platform, cybersecurity capabilities, predictive maintenance analytics, and onboard operational technology. • Answer customer technical questions and collaborate with Product and Engineering on complex technical requirements. • Support solution design by aligning Shift5's capabilities to customer objectives and operational challenges. • Partner with Product Marketing on industry events, product demonstrations, and customer engagements. • Assist with technical presentations, proposal responses, capability briefs, and customer-facing technical documentation. • Capture customer feedback and communicate product enhancement opportunities to Product and Engineering. • Represent Shift5 at customer meetings, industry conferences, trade shows, and technical demonstrations. • Stay informed on competitive offerings, industry trends, and emerging technologies. • Build trusted customer relationships through responsive, professional technical support throughout the sales process.

🎯 Requirements

• 2–5 years of experience as a Solution Engineer, Sales Engineer, Systems Engineer, Technical Consultant, or similar customer-facing technical role. • Experience presenting software or technical solutions to customers. • Strong communication skills and ability to explain complex technical concepts to technical and non-technical audiences. • Working knowledge of networking, cybersecurity, cloud technologies, operational technology (OT), embedded systems, or enterprise software. • Experience supporting customer demonstrations, proof-of-concepts, or technical evaluations. • Strong collaboration and problem-solving skills with ability to work cross-functionally. • Bachelor's degree in Engineering, Computer Science, Information Systems, Cybersecurity, or related technical discipline, or equivalent experience. • Experience supporting defense technology, cybersecurity, SaaS, aerospace, transportation, or government contracting organizations is strongly preferred. • Experience supporting Department of Defense or Intelligence Community customers is preferred. • Ability to obtain and maintain a U.S. security clearance. • U.S. citizenship required due to federal contract requirements and access to controlled information. • Expected travel: 20–35%.

🏖️ Benefits

• Bonus program and equity in a fast-growing startup • Competitive salary and stock options in a fast-growing startup • Employer-paid medical, dental and vision coverage • Health Savings Account with annual employer contributions • Life Insurance • Uncapped paid time off policy • Flexible work & remote work policy • Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)