Billing Associate

Job not on LinkedIn

🔥 1 hour ago

🗽 New York – Remote

🗽 New York – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 34 days.

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ShopMy

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🛍️ eCommerce

☁️ SaaS

Marketing • eCommerce • SaaS

ShopMy is a leading platform for creators to monetize their influence through product promotion on social media. It provides a simplified shopping experience for audiences via personalized digital storefronts. With features like enhanced affiliate linking and brand partnerships, creators can build lucrative relationships with over 47,000 brands. For brands, ShopMy offers access to an expansive network of elite creators, enabling streamlined interaction and performance tracking. The platform is designed to unlock growth opportunities and redefine creator-brand collaborations in the digital space.

📋 Description

• Respond to brand billing inquiries about invoices, payment status, credits, and account changes • Work with Customer Success, Sales, and Finance to resolve account issues and keep billing records in sync • Handle billing requests end to end, including invoice corrections, credits, voids, and subscription updates • Monitor incoming payments and follow up with brands on open and past-due balances • Investigate and resolve payment discrepancies with internal and external stakeholders • Reconcile accounts receivable and payments daily • Maintain audit-ready records of invoices, payments, and adjustments • Support month-end close • Support development and documentation of standardized billing processes and self-service resources • Identify recurring billing inquiry issues and recommend fixes

🎯 Requirements

• 2+ years of experience in billing, accounts receivable, or financial operations • Bachelor’s Degree • Strong attention to detail and accuracy • Excellent organizational and communication skills, with the ability to explain billing clearly to brands and colleagues • Familiarity with accounting or billing software, such as NetSuite and Stripe • Proficiency with Excel and Google Sheets, including VLOOKUPs and pivot tables • Experience in a customer-facing billing or support role • Experience with subscription or usage-based billing models • Familiarity with Salesforce • Experience in a high-growth or startup environment • Passion for the creator economy or digital commerce

🏖️ Benefits

• Equity in ShopMy; all roles receive equity • Every employee builds and grows their own ShopMy page • 401(k) with 3% employer contribution, fully vested • Medical, dental, and vision benefits, including a 100% employer-paid medical option and dependent coverage • Virtual mental health support, urgent care, and primary care visits at no cost for employees and dependents • Flexible PTO, including birthday off • 13 company holidays • 14 weeks of paid parental leave • Remote-first culture with an NYC HQ • Workplace and wellness stipends, including home office support and Wellhub membership • 100% employer-paid disability and life insurance • Health Care FSA/HSA • Annual company offsite • Quarterly team co-locations

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