Part Time Customer Care Representative

Job not on LinkedIn

🕒 April 20

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Logo of Shopventory

Shopventory

11 - 50 employees

🛍️ eCommerce

🛒 Retail

☁️ SaaS

💰 $1M Seed Round on 2013-10

eCommerce • Retail • SaaS

Thrive by Shopventory is a comprehensive inventory management and sales reporting platform designed to centralize and streamline the operations of product-based businesses. It offers features such as multi-channel and multi-location syncing, inventory tracking, automated re-ordering, and vendor management. The platform integrates with popular e-commerce platforms and point-of-sale systems like Shopify, Square, and WooCommerce, allowing businesses to maintain real-time inventory control and generate powerful insights through in-depth reporting. Thrive aims to reduce manual processes and enhance productivity, empowering businesses to grow efficiently by managing their inventory across multiple sales channels and locations.

📋 Description

• Helping customers (and prospective customers) navigate our system via live chat, email, phone and video calls. • Encouraged to grow and offer more contributions to help the company grow and develop a better product.

🎯 Requirements

• You like people and are passionate about your customers having a great experience • Prior experience in customer service helpful. • You have superior communication skills • You know how retail and running a business works • You are a problem-solver • You manage your time wisely • You can wear a lot of hats. • You play well with others • You can embrace the occasional "grind" • You get to the root of the issue • Bonus points for Spanish speaking • Experience in tech startups • Chat or phone based customer service experience • Retail or restaurant experience

🏖️ Benefits

• Work from Home • Compensation • $23-$25/hour based on experience

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