Partner Manager

🕒 August 26

🚗 Michigan, Minnesota, +1 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Shopware

Shopware

201 - 500 employees

Founded 2000

💼 Consulting

📣 Marketing

📦 Logistics

💰 Venture Round on 2022-02

Consulting • Marketing • Logistics

Shopware is an innovative open-source ecommerce platform that empowers businesses to deliver seamless and unified commerce experiences across multiple channels. With a focus on flexibility and scalability, Shopware enables both B2B and B2C businesses to automate operations, integrate advanced features like AI and spatial commerce, and customize their shopping experiences without the need for extensive coding. Recognized as a leader in the digital commerce space, Shopware supports businesses in navigating the complexities of the ecommerce landscape, ensuring that they are future-ready and capable of sustainable growth.

📋 Description

• Own relationships with a portfolio of agency and technology partners across North America • Serve as the primary point of contact for partner communication, escalation, and support • Build long-term relationships with partner leadership and delivery teams • Onboard new partners and guide them through training, certification, and go-to-market readiness • Enable partners on platform positioning, differentiation, and target use cases • Support partners in building internal expertise and delivery capabilities • Collaborate with Sales and Solutions teams on partner-sourced and partner-influenced deals • Assist partners with deal strategy, account planning, and opportunity qualification • Track pipeline, revenue impact, and partner performance metrics • Support partner programs, tiers, and incentives • Identify opportunities to improve partner engagement, productivity, and satisfaction • Provide structured partner feedback to Product, Sales, and Marketing teams • Support co-marketing initiatives, events, webinars, and joint customer success stories • Encourage partner participation in events, certifications, and community initiatives

🎯 Requirements

• 3–6 years of experience in partner management, alliances, channel sales, or related roles • Experience working with ecommerce agencies, integrators, or SaaS partner ecosystems • Strong relationship-building and communication skills • Ability to manage multiple partners and priorities simultaneously • Comfort working cross-functionally with Sales, Solutions, and Marketing • EST or CST timezone preferred • Experience in ecommerce or adjacent SaaS platforms (nice to have) • Familiarity with partner programs, certifications, and enablement frameworks (nice to have) • Experience supporting mid-market or enterprise customers (nice to have)

🏖️ Benefits

• Competitive compensation based on experience • Fully remote role within North America • Comprehensive benefits, including medical, dental, vision, and 401(k) with employer match • 25 Days PTO + paid holidays

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