Head of Product

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🕒 March 31

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Shop Your Way

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2009

👥 B2C

💸 Finance

🛒 Retail

B2C • Finance • Retail

Shop Your Way is an all-in-one rewards platform that allows users to earn points on everyday purchases and redeem them for brands they love. Users can access their points anywhere using the Shop Your Way app, and earn additional points with the Shop Your Way Mastercard®. This platform offers tools like an all-in-one wallet, instant point conversions, and a browser extension to alert users of offers and coupons. Shop Your Way also provides opportunities for businesses to partner and engage customers with their rewards solutions.

📋 Description

• Own and drive a product roadmap that meets business goals, achieves key performance indicators, and provides a world-class customer experience • Deliver a new category of payment and loyalty programs and simplify the end-to-end experience • Partner with customers, partners, and internal teams to understand product needs • Collaborate with the executive team, Design, Engineering, Marketing, Sales, and Customer Success to build an end-to-end experience • Lead feature definition and prioritization, internally informed by data analytics, product metrics, user experience research, competitive and market analysis, internal stakeholders, and business goals • Collaborate with stakeholders and partner with engineers and designers to deliver high-quality experiences • Provide clear vision and documentation, including use cases and product requirements to support UX design, development, and operations support • Build and present executive product updates, including performance metrics, delivery status, and roadmap updates • Build a world-class Product Management team and mentor leaders and product managers on the team

🎯 Requirements

• 15+ years experience building and launching FinTech products in the financial services industry • 10+ years experience building high-performing and agile product teams • Familiarity with payments and loyalty products, ideally in the B2B space and BaaS • Track record of leading cross-functional teams in an Agile development environment • Experience in process improvement and change management • Proven analytical skills, problem-solving ability, and meticulous attention to detail • Self-motivated, proactive team player who takes ownership of and accountability for projects • Able to effectively manage competing priorities, manage tight delivery timelines, and stay calm under pressure • Strong relationship-building and communication skills. Able to communicate complex issues to a wide array of internal stakeholders • Working understanding of financial services regulatory environment • Bachelor's degree required, MBA preferred

🏖️ Benefits

• Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor • Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio • Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”) • Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business • A sizable (9 million active) yet hyper local member base of active shoppers • A valuable rewards currency, with more new places to burn – from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs • A multi-tender, proprietary “wallet” with rewards, gift cards, and credit • Platform can be white-labeled and quickly integrated into existing retail and loyalty systems