Appointment Coordinator

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🕒 April 21

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Logo of Shugarman's Bath

Shugarman's Bath

51 - 200 employees

Founded 2019

👥 B2C

B2C

Shugarman's Bath is a San Diego–based, family-owned bathroom remodeling company that specializes in fast, low-maintenance tub and shower renovations. They offer services including bathtub and shower remodeling, tub-to-shower and shower-to-tub conversions, an in-stock program and showroom locations in San Diego and Orange County. The company emphasizes guaranteed, to-the-penny pricing, 1–2 day installations, a true lifetime warranty on materials and labor, and responsive local customer service.

📋 Description

• Convert Leads into Loyal Customers: Engage with prospects to turn them into satisfied, repeat customers. • Respond to Inquiries: Answer incoming calls and handle customer inquiries promptly and professionally. • Follow Up with Customers: Make outbound calls to follow up on leads, confirm sales appointments, and maintain customer engagement. • Provide Excellent Customer Service: Assist customers via phone, text, and email, and accurately record their information in our systems. • Update Customer Data: Track and update customer information throughout the sales funnel to ensure accurate and effective management.

🎯 Requirements

• You must live in: California, Arkansas, Oklahoma, or Washington. • You have reliable high-speed internet connection. • You are available to work on weekends. • You have a high school diploma or equivalent required; degree preferred. • You are comfortable learning and using various software platforms, including Salesforce, Five9, and Hatch. • You possess strong communication and interpersonal skills. • You enjoy working in a fast pace, team environment. • You have a high attention to detail in data entry and customer interactions. • You have the ability to handle multiple tasks and work under pressure.

🏖️ Benefits

• 8 paid holidays per year. • 80 hours vacation per year. • 40 hours sick time per year. • Eligible to participate in the company 401(k) after 90 days! • Access to company insurance plans; purchase health, dental and vision in with pre-tax dollars and at a lower rate. • The Company will contribute 50% of the cost of the lowest plan. • These plans are offered through Anthem Blue Cross, Kaiser, and Mediexel. • HSA, FSA, and other benefits available. • Positive and inclusive work culture. • We celebrate all birthdays and major milestones. • Equipment provided.

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