
1001 - 5000 employees
🏥 Healthcare
🏭 Manufacturing
📦 Logistics
💰 Private equity on 2025-01
Healthcare • Manufacturing • Logistics
Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.
🔥 3 minutes ago
🗽 New York – Remote
💵 $21k - $27k / month
⏳ Contract/Temporary
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Sia's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

1001 - 5000 employees
🏥 Healthcare
🏭 Manufacturing
📦 Logistics
💰 Private equity on 2025-01
Healthcare • Manufacturing • Logistics
Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.
• Lead an audit of the website and mobile app, including the reservation funnel, location finder, pricing pages and in-app customer flows • Plan and conduct stakeholder interviews and customer research with current, prospective and former customers • Analyze research, analytics and paid media performance data to inform strategic decisions • Facilitate workshops with marketing, business and commercial stakeholders to shape the experience strategy and align priorities • Partner with design and development teams to translate recommendations into actionable requirements • Present findings and recommendations to senior leaders and guide the transition from strategy to execution • Deliver an evidence-based opportunity assessment identifying customer needs, experience gaps and high-impact opportunities across web and app • Define a web and app experience strategy, including each channel’s role across the customer lifecycle, information architecture and navigation • Create a prioritized, phased roadmap linking enhancements to expected business impact, sequencing and dependencies • Develop a B2B and commercial sales journey and enablement framework • Produce an execution-ready requirements package with acceptance criteria for priority enhancements and hand it off to design and development
• 10+ years in experience strategy, product strategy, service design or customer experience • At least 4 years leading strategy engagements end to end • Track record of web and/or mobile app roadmaps that went into build • Strong qualitative research skills, including interviews, journey mapping and service blueprinting • Comfort reading funnel and analytics data and using it to shape recommendations • Confident, polished presence with senior client stakeholders • Agency or consultancy experience, working across strategy, design and development teams • Experience with multi-location or hybrid physical/digital businesses is nice to have • Transactional, booking or reservation-driven commerce experience is nice to have • Understanding of performance marketing and how landing pages and app events feed media reporting is nice to have • B2B sales enablement or commercial customer journey work is nice to have • Familiarity with AEO/GEO and structured data in site strategy is nice to have • Must be legally authorized to work in the United States at the time of application and throughout employment • Must not require employment visa sponsorship now or in the future
• Remote work • Part-time schedule of approximately 20 hours/week • Monthly payment on a net 30 day schedule • Diverse, equitable, and inclusive culture
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