Customer Service Engineer 2 – Diagnostics

🕒 July 17

🗽 New York – Remote

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💵 $74.3k - $102.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 18%

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Logo of Siemens Healthineers

Siemens Healthineers

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

Healthcare • Healthcare Insurance • Biotechnology

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

📋 Description

• You will be servicing DX Equipment in the Rochester, NY / Buffalo, NY area. • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • You will establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

🎯 Requirements

• Minimum high school diploma; technical Associates Degree or equivalent preferred. • Must be proficient in the use of tools and service test equipment. • 3-5 years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed. • Valid driver's license, ability to drive independently day and night, and good driving record required. • Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time

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