Regional Support Service Technician 4

🔥 30 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $75.7k - $104k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Support Engineer

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Siemens Healthineers

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

Healthcare Insurance • Biotechnology • Medical Device

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

📋 Description

• Technical guidance and documentation of customer and Field Service Engineer calls • Remote diagnostic evaluations of MI-SPECT and equipment • Identify problems and provide action plans for highly complex problems and incidents • Preempt potential problems and provide effective solutions • Work with minimal direction from management • Independently identify issues or problems perform research, develop, deploy and delegate corrective actions • Mentor and provide technical operational leadership to TST 1, TST 2, TST 3 • Contribute to the dissemination of product knowledge • Provide support to the Operations Manager in the development and implementation of research designed to collect and report product or site-specific information • Drive individual KPIs and Onsite to Online strategy to meet the needs of the customer/business • Must be willing to be on call and work rotating weekends/holidays

🎯 Requirements

• Associates degree or vocational training in Electronics or Biomed Engineering (or equivalent experience) • Technical proficiency in repair of Siemens MI SPECT equipment of 10 years • Firm knowledge of DICOM, networking, computer use of Microsoft products • English & Spanish speaking a must

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time