Regional Support Service Technician 4

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75.7k - $104k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 0%

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Siemens Healthineers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

Healthcare • Healthcare Insurance • Biotechnology

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

📋 Description

• Provide technical guidance and documentation for customer and Field Service Engineer calls placed with the Uptime Service Center • Perform remote diagnostic evaluations of MI-SPECT and equipment • Identify problems and provide action plans for highly complex problems and incidents • Preempt potential problems and provide effective solutions • Seek assistance from internal partners for issues beyond the assigned product area • Work with minimal direction from management • Independently identify issues, perform research, and develop, deploy, and delegate corrective actions • Mentor and provide technical operational leadership to TST 1, TST 2, and TST 3 • Contribute to the dissemination of product knowledge • Support the Operations Manager in developing and implementing research to collect and report product- or site-specific information • Drive individual KPIs and the Onsite to Online strategy • Create an open, supportive environment consistent with Service Based Leadership culture • Work a 1st shift position and provide on-call support, including rotating weekends/holidays

🎯 Requirements

• Associates degree or vocational training in Electronics or Biomed Engineering (or equivalent experience) • Technical proficiency in repair of Siemens MI SPECT equipment of 10 years • Firm knowledge of DICOM • Knowledge of networking • Computer use of Microsoft products • Travel required for customer meetings and technical repair 10% • English & Spanish speaking a must • Must be able to work a shift between the hours of 1100 – 2000 U.S. Eastern Time Zone • Must be willing to be on call and work rotating weekends/holidays • Proficient skills in typing and Outlook, Excel, Word and other job critical applications

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) retirement plan • Life insurance • Long-term and short-term disability insurance • Paid parking/public transportation • Paid time off • Paid sick and safe time