Head of Growth

🕒 May 22

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🔴 Lead

📈 Growth Marketing

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Siena AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🛍️ eCommerce

☁️ SaaS

Artificial Intelligence • eCommerce • SaaS

Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.

📋 Description

• You will own how Siena grows. New customers, existing customers, and everything between them. • Demand creation, product launches, brand, content, expansion, retention as a marketing motion. The full surface area of how the world finds Siena and how Siena keeps the customers it earns. • You work directly with both founders. You build the function. You build the team. • New customer acquisition. Demand creation across every channel that works. Brand, content, social, events, paid, partnerships. The pipeline that fuels Series A and beyond. • Existing customer growth. Expansion, adoption, retention as a marketing problem. Customer marketing, co-marketing, references, community. • Product launches end to end. Every release becomes a market moment. Positioning, messaging, distribution, the works. • Category leadership. Siena is creating the category of CX operating system for brands. You own how that category gets defined and adopted. • Brand and momentum. The campaigns, content, and presence that make Siena the first name in CX AI. • The growth system. You build the AI agents and workflows that let one person move like ten. You orchestrate. Your taste is the final filter.

🎯 Requirements

• AI-native. You build agents. You build systems. You've replaced workflows with AI before you joined us, and you'll do it again here. • A builder. You've shipped something from zero. A function, a brand, a company, a community. You operate without a brief. • A storyteller. You write. You shape narrative. You take a complex AI product and make it feel inevitable. • Creative and analytical in equal measure. You have taste, and you have a pipeline dashboard open. You move between a campaign concept and a CAC payback model without flinching. • Scrappy. You ship in hours. You experiment constantly. You kill what doesn't work. • Fluent in selling AI. You understand what makes AI products different to market. You've done it, or you've studied it closely enough to tell us exactly how you'd do it here.

🏖️ Benefits

• Great salary plus the opportunity for equity or stock grants. • Learning budget. If you're growing, so are we. • The thrill of building something new. Join us at a stage where your contributions matter most. • AI-fluency. Make AI your second nature. • Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.