Colleague Consultant – Student Accounts Receivable

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Strata Information Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.

📋 Description

• Provide functional consulting, implementation support, training, and troubleshooting related to the Colleague Student Accounts Receivable module. • Assess institutional processes for student billing, payment processing, refunds, collections, and account reconciliation. • Identify opportunities to improve operational efficiency, compliance, user adoption, technology, and processes. • Collaborate with student accounts, financial aid, finance, and information technology stakeholders. • Support system implementations, upgrades, testing, and optimization initiatives. • Advise institutions on higher education student accounts best practices and regulatory considerations. • Develop recommendations to enhance Colleague Student Accounts Receivable utilization and related processes. • Partner with project teams and client stakeholders to ensure successful outcomes and timely deliverables. • Stay informed on higher education student accounts and Ellucian Colleague trends, best practices, and enhancements.

🎯 Requirements

• Minimum five years of direct experience working in a college or university student accounts environment. • Minimum five years of hands-on experience with the Ellucian Colleague Student Accounts Receivable module. • Prior experience implementing, optimizing, or supporting the Colleague Student Accounts Receivable module. • Professional experience as a Bursar, Director of Student Accounts, Assistant Director of Student Accounts, Student Financial Services leader, or higher education consultant. • Expertise in student billing, payment processing, refund management, collections, account reconciliation, and student account operations. • Strong understanding of student accounts operations within higher education institutions. • Experience troubleshooting functional and system-related Colleague Student Accounts Receivable issues. • Ability to translate business requirements into actionable solutions and communicate with technical teams. • Experience developing and using aging reports, billing summaries, reconciliations, and operational metrics. • Knowledge of Colleague utilization across institution types and sizes. • Strong communication, relationship-building, and client service skills. • Strong analytical, problem-solving, and project management capabilities. • Ability to work independently in a consulting environment. • Availability Monday–Friday during regular business hours. • Travel availability preferred.

🏖️ Benefits

• 401k with a 5% contribution on base salary • Flexible schedule within regular business hours • Flexible, project-based consulting engagements • Opportunities to support a variety of Colleague initiatives and institutions • Fully remote work opportunities