Director, Operations Integration – Implementation

🕒 May 21

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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Signature Aviation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Signature Aviation is the world’s largest network of private aviation terminals, providing exceptional experiences and essential support to business and private aviation customers. With a presence in over 200 locations across 27 countries on five continents, Signature Aviation offers world-class services including sustainable aviation fuel, custom sales solutions, maintenance, and real estate. As a leading hospitality company within the aviation industry, it ensures a seamless travel experience for customers globally.

📋 Description

• Lead enterprise operational integrations, implementations, and strategic initiatives sponsored through Operations Services. • Develop and maintain standardized implementation playbooks, governance models, and execution frameworks to support acquisitions, operational transformations, system deployments, hospitality initiatives, and process rollouts. • Partner with cross-functional stakeholders to develop implementation strategies, project plans, timelines, milestones, communication plans, and operational readiness activities. • Drive implementation governance to ensure alignment across operational, commercial, financial, safety, guest experience, and technology priorities. • Lead operational readiness and hypercare activities to support field teams during implementation, stabilization, and transition periods. • Develop and execute change management and communication strategies that promote adoption, accountability, and long-term operational sustainability. • Monitor initiative performance through KPIs, milestone tracking, operational metrics, adoption measures, and post-implementation assessments. • Identify implementation risks, operational gaps, and execution challenges while driving timely resolution and escalation where appropriate. • Lead continuous improvement efforts by incorporating lessons learned and operational feedback into future deployment strategies and execution standards. • Provide executive leadership with regular updates regarding initiative progress, operational impacts, implementation risks, and overall execution performance.

🎯 Requirements

• Bachelor’s degree in Business, Operations Management, or a related field required • 10+ years of progressive experience in operations, implementation, integration, project management, or related disciplines • 5+ years of leadership experience managing large-scale, cross-functional operational initiatives

🏖️ Benefits

• Medical/prescription drug, dental, and vision Insurance • Health Savings Account • Flexible Spending Accounts • Life Insurance • Disability Insurance • 401(k) • Critical Illness, Hospital Indemnity and Accident Insurance • Identity Theft and Legal Services • Paid time off • Paid Maternity Leave • Tuition reimbursement • Training and Development • Employee Assistance Program (EAP) & Perks