Senior Field Service Technician

🕒 April 16

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $36 - $40 / hour

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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Signode

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🚗 Transport

Transport • Logistics & Ecommerce • Manufacturing

Signode is a global provider of end-of-line packaging solutions designed to secure, protect, and streamline the transportation of goods. With a wide range of products like case packaging, strapping systems, stretch systems, and automated protective systems, Signode serves industries such as food and beverage, construction, pharmaceuticals, and logistics. The company is committed to innovation and sustainability, offering products that improve load integrity, efficiency, and safety in the supply chain. Signode is part of the Transit Packaging Division of Crown Holdings, Inc. , and focuses on adapting its solutions to meet the changing demands of various industries.

📋 Description

• Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment • Perform daily task in accordance with all Safety regulations and protocols • Ability to timely, accurately, and effectively document daily service activities and expenses • Identifying complex problems relating to customer and/or machines • Read and interpret complex blueprints, wiring diagrams and schematics as required • Technical support and training to Signode Technicians • Monitor and manage their schedule service calls for accuracy and completion • Diagnose and troubleshoot equipment breakdowns • Make adjustments and test for proper operation • Under supervision, coordinate proactive pre-installation meetings with customers • Maintain effective customer relationships via professional explanations of product failures • Communicate essential information on a timely basis to key stakeholders • Intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers • Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals • Design and conduct training programs for repair and/or preventative maintenance • Prepare comprehensive, non-conformance reports and service bulletins • Work with Regional Service Manager to assist on appropriate inventory sourcing levels

🎯 Requirements

• High School Degree, Technical or similar College Degree • 4-5 years of transferable experience • Experience working on Electrical, Mechanical, Pneumatics, and Hydraulics systems • Able to read and interpret blueprints and schematics • PLC background • Microsoft Office skills (Word, Excel, Outlook, etc) • Self-starter, able to work with minimal supervision • Professional course (electrical or mechanical or automation courses).

🏖️ Benefits

• health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more