Healthcare Insurance Admin

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Silna

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🏥 Healthcare

☁️ SaaS

⚕️ Healthcare Insurance

💰 $22M Series A on 2025-04

Healthcare • SaaS • Healthcare Insurance

Silna is a care-readiness software company that provides an AI-powered platform to manage prior authorizations, benefit checks, and insurance monitoring for healthcare providers. It automates the entire prior authorization lifecycle (tracking, reminders, submissions, and follow-ups), performs specialty-specific benefit checks (coverage, accumulations, authorization requirements, and visit limits), and continuously monitors patient insurance status to flag lost or new coverage. Silna positions itself as a B2B SaaS solution that reduces administrative burden, increases payment certainty, and improves patient access to care; the company reports working with 1,000+ payors across all 50 states and supporting 250k+ patients, and is rated #1 in Prior Authorization on G2.

📋 Description

• Answer inbound calls from payors and own each one until it’s resolved or handed off • Understand authorization statuses, requests for more information, denials, and eligibility or benefits updates, and turn each into clear next steps • Manage the inbound payor queue across calls, voicemails, faxes, emails, and portal messages • Triage, accurately log, and route each inbound item • Learn how patient, payor, authorization, and benefits data connect in Silna’s system • Share payor communication patterns with Product and Engineering teams to help automate workflow • Work closely with Operations and Product teams to keep cases moving and improve communication workflows and features

🎯 Requirements

• 1–2+ years of experience in an admin-heavy healthcare role: payor calls, insurance verification, prior authorizations, revenue cycle, or medical billing • Comfortable on the phone most of the day, and good at working with payor reps • Exceptional attention to detail • Able to context-switch fast without dropping anything • Working knowledge of insurance basics: eligibility, benefits, deductibles, co-insurance, out-of-pocket, and the prior authorization lifecycle • Strong written and verbal communication, with clear notes, clear handoffs, and clear escalations • Highly organized, works with urgency, and comfortable working independently • Nice to have: behavioral health or ABA experience • Familiarity with payor portals and EMR/EHR systems like CentralReach and Rethink • Phone-based healthcare / payor communications: 1 year (Required) • Insurance verification or prior authorization: 1 year (Required) • Behavioral health / ABA (Preferred) • Must be legally authorized to work in the United States • Must be willing to work 40 hours per week

🏖️ Benefits

• A competitive hourly rate • Chance to move from contractor to a well-compensated full-time position, which includes benefits and equity in the company • Remote role • A chance to make an impact on patients’ ability to access care

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