Senior SAP Agent Performance Management – Lead Functional Consultant

Job not on LinkedIn

🕒 August 28

🐊 Florida – Remote

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⏳ Contract/Temporary

🟠 Senior

🖥️ SAP Consultant

👻 Ghost score 44%

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Logo of Simple Software Solutions Group, Inc

Simple Software Solutions Group, Inc

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Simple Software Solutions Group, Inc. is a company committed to designing and creating elegant IT solutions that deliver real value to clients. They offer a wide range of services including web development, digital marketing, mobile app development, ERP consulting, and big data analytics. With a focus on technology and strategic business outcomes, their experienced team works to implement innovative technologies and support across various sectors from healthcare to retail.

📋 Description

• Lead end-to-end SAP Agent Performance Management implementations • Conduct business requirements gathering and solution design workshops • Configure SAP APM modules for agent onboarding, producer and broker management, agent hierarchy management, licensing and compliance tracking, commission and incentive compensation processing, and statement and payout generation • Design commission structures, schedules, and compensation plans • Configure workflows, forms, validations, and business rules • Support data migration, cleansing, and reconciliation activities • Develop and execute unit, system integration, and user acceptance testing strategies • Participate in deployment and hypercare support activities • Provide L2/L3 production support for SAP APM • Analyze and resolve commission calculation issues • Troubleshoot agent hierarchy and ownership problems • Investigate payout discrepancies and commission disputes • Support month-end and quarter-end processing activities • Monitor interfaces and resolve integration failures • Perform root cause analysis and implement permanent fixes • Collaborate with business users and technical teams to resolve incidents and service requests • Support SAP APM integrations with SAP S/4HANA, SAP ECC, SAP SuccessFactors, data warehouses, CRM systems, and insurance policy administration systems • Support inbound and outbound data feeds

🎯 Requirements

• 5+ years of SAP Agent Performance Management experience • Minimum 2 full lifecycle SAP APM implementations • Minimum 2 years of SAP APM production support experience • 10–15 years of SAP experience • 5–7 years of CRM experience • 2–3 APM implementations • Hands-on expertise implementing, configuring, integrating, and supporting SAP APM solutions • Experience with agent onboarding, compliance, hierarchy management, commission processing, incentive compensation plans, and agent lifecycle management • Experience with SAP S/4HANA, SAP ECC, SAP SuccessFactors, data warehouses, CRM systems, and insurance policy administration systems • Experience with API-based and file-based integrations • Experience supporting inbound and outbound data feeds

🏖️ Benefits

• Possible travel

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