Strategic Program Manager

Job not on LinkedIn

🕒 2 days ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $200k - $225k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Simple Software Solutions Group, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔌 API

🛍️ eCommerce

☁️ SaaS

API • eCommerce • SaaS

Simple Software Solutions Group, Inc. is a company committed to designing and creating elegant IT solutions that deliver real value to clients. They offer a wide range of services including web development, digital marketing, mobile app development, ERP consulting, and big data analytics. With a focus on technology and strategic business outcomes, their experienced team works to implement innovative technologies and support across various sectors from healthcare to retail.

📋 Description

• The Strategic Program Manager is responsible for managing large scale transformational client initiatives, which will require him/her to successfully engage and work across multiple technical and global teams within WWT and potentially with the client. • Defines and implements governance and controls across the program, including but not limited to: status reporting, risks and issues management and reporting, stakeholder engagement and reporting, other routines and artifacts as required in order to control the program • Extensive problem-solving skills, with the fortitude to drive resolutions to a close • Extensive knowledge of service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry. • Monitors and manages the program level milestones, risks, issues, and decisions • Drives decision making processes where and when appropriate • Works with leadership and technical leads to staff and resource the program appropriately • Escalates and drives program level issues resolution and risk mitigation • Responsible for managing all budgeting, forecasting and program financials to meet financial expectations as outlined in the program • Responsible for managing program level procurement reporting and visibility • Ensure roles and responsibilities are defined and align to staffing plans • Responsible for end-to-end program delivery and quality • Drives stakeholder engagement to ensure appropriate level of communication and decision making for the program • Creates executive reporting, and delivers the reports to the appropriate executive stakeholders, as defined by the program • Ensures the program is aligned to the statement of work. Works with the appropriate leadership and team members to define the statement of work and any changes • Monitors and assesses customer satisfaction, quality, and profitability. • Project managers assigned to the program will report to the program manager • Coaches and mentors the PMs and other team members as needed, to achieve the optimal productivity and highest quality of deliverables. • Creates and manages long term goals for the program or portfolio of projects. • Responsible for ensuring the successful onboarding and offboarding of program resources • Acts as a liaison between program staff and upper management/executives

🎯 Requirements

• Bachelor’s Degree in Arts/Sciences (BA/BS) Related Field required • A minimum of 10 years' progressive experience in a related field required • Minimum of 5 years active Program Management experience • Minimum 10 years of Project Management experience • Experience working with Financial Customers • One to three years prior sales/business development experience is preferred • Salesforce CRM software experience • Experience managing, tracking, and forecasting the financials and budgets for large scale programs • Understands expectations and reporting requirements needed to provide the level of visibility and clarity on the financial health of the program • Excellent understanding of the contract process • Able to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost, and schedule • Good understanding of Supply Chain processes • Ability to work independently and aggressively track to program timelines • Strong team skills • Strong communication skills (written, verbal, and presentation) • Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred • Experience working multi-site (global environments) is a plus.