E-commerce Account Manager

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Logo of Simplistic

Simplistic

51 - 200 employees

Founded 2013

🤝 B2B

🛍️ eCommerce

🏢 Enterprise

B2B • eCommerce • Enterprise

Simplistic is a Shopify-focused digital agency and Shopify Plus Platinum Partner that helps brands design, build, launch, and optimize eCommerce stores. They provide end-to-end services including UI/UX and theme development, technical discovery and site architecture, third-party app strategy and ERP integration, store setup and data migration, technical SEO, privacy/data and accessibility compliance, CRO and A/B testing, analytics, and email/SMS marketing (Klaviyo partner). Simplistic works with DTC and B2B/wholesale merchants and offers outsourced site management and growth services to maximize revenue on Shopify/Shopify Plus.

📋 Description

• Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics) • Understanding our customers unique business goals, needs, and challenges, helping them to grow their businesses • Developing and prioritizing product roadmaps, delivering strategic recommendations and analyses, and developing systems, tooling, and operational strategies that drive growth for clients • Managing all communication (via phone and email) with clients • Tracking feedback from clients and internal team so processes continue to become more constructive, clear, and beneficial to all parties involved • Becoming a subject matter expert in the technology used at Simplistic (Shopify Plus, HTML, etc.) to provide quick responses to any questions, concerns, and/or issues from clients

🎯 Requirements

• 1+ years eCommerce project management experience • Basic understanding of languages to build flash site websites (i.e. HTML and CSS) • Advanced understanding of standard project management methodologies and requirements • Ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines • Conceptual understanding of the underlying technology used to deliver ecommerce experiences (product data, data structures, and data management) • Willingness to work EST hours and some hours outside of normal business hours • Strong verbal and written communication skills • Very strong attention to detail and organization skills • Thrive in a deadline driven environment • Self-starter and ability to work in an ever-changing environment

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

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