Sirva
1001 - 5000 employees
📦 Logistics
🤝 B2B
🏠 Real Estate
Logistics • B2B • Real Estate
Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.
Bilingual Customer Experience & Operations Consultant – French
🕒 July 30
🇨🇦 Canada – Remote
💵 $45k - $70k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 25%
🗣️🇫🇷 French Required
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Sirva
1001 - 5000 employees
📦 Logistics
🤝 B2B
🏠 Real Estate
Logistics • B2B • Real Estate
Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.
📋 Description
• Serve as the primary point of coordination to Sirva’s customers in their mobility journey • Places proactive calls with customers to welcome them and advise on services • Engage with new technology enhancements to encourage high usage of tools • Understand customer needs and provide sound guidance throughout their journey • Collaborate internally and externally to ensure customer needs are met • Advocate for data integrity to contribute to a smoother customer experience
🎯 Requirements
• High school diploma or equivalent • University/college degree preferred • 1 year in a customer experience, business operations role preferred • Must be fluent in English and French • International experience a plus, but not necessary
🏖️ Benefits
• Comprehensive benefits packages and wellness program • Generous company-paid vacation days and holiday time • Workplace flexibility for a balanced work/life approach • Ongoing opportunities for learning and career development
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