Corporate Housing Specialist

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $48k - $53k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sirva

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🤝 B2B

🏠 Real Estate

Logistics • B2B • Real Estate

Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.

📋 Description

• Provide ongoing customer service on existing reservations • Resolve maintenance issues and obtain proper client approvals for direct billing or transferee billing information • Schedule move-out consultations and support pre-departure questions • Establish contact with transferees and determine or reconfirm temporary housing needs • Provide policy counseling when required by the client • Set expectations regarding the corporate housing process • Convey housing needs and desires to the Regional Tenancy Manager • Maintain communication during housing selection to address questions and concerns and prevent lost options • Work with expense management/billing to ensure billing accuracy • Conduct thorough post-arrival and post-departure file audits • Support monthly utility audits • Cross-train Housing Coordinators • Oversee client projects in SharePoint and act as primary client contact • Manage collection of client-paid rent and fees • Run reports upon request • Support special audits at the Account Manager's discretion • Keep the Account Manager informed of issues and problems

🎯 Requirements

• Strong customer service experience preferred • Ability to multi-task • Strong written and oral skills • Ability to follow-up and follow-through • Confidence and decisiveness • High school degree required

🏖️ Benefits

• Medical • Dental • Vision • 401(k) • FSA/HSA • Employer HSA Match • Life & Disability Insurance • Paid Time Off • Volunteer Time Off • ID Theft Protection Plan • Comprehensive benefits package • Benefits based on employment status and may not be available for temporary or non full-time employees