Fleet Support Agent

🔥 46 minutes ago

☕ Washington – Remote

infoinfo

💵 $27 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on SIXT's careers page, not through a job board

First seen by Remote Rocketship 46 minutes ago

Logo of SIXT

SIXT

5001 - 10000 employees

Founded 1912

📦 Logistics

🚘 Automotive

💼 Consulting

Logistics • Automotive • Consulting

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• Welcome customers professionally and direct them to appropriate stations • Maintain efficient customer flow and a clean, organized front-of-house presence • Verify customer documents and driver's license validity • Assist customers in selecting vehicles and handle vehicle exchanges • Offer additional products and services such as prepaid fuel and toll passes • Address customer questions and concerns • Finalize rental agreements, confirm documents, explain charges, and provide accurate receipts • Complete vehicle return transactions by inspecting damage, fuel levels, and mileage • Advise customers on final charges and direct issues to appropriate channels • Perform daily inventory checks and manage vehicle availability • Coordinate with dealerships and body shops for repairs • Schedule maintenance, obtain estimates, and generate purchase orders • Prepare new vehicles for rental with documentation, decals, and tags • Enter vehicles into the inventory system • Oversee vehicle disposal preparation • Ensure personal belongings are removed from returned vehicles

🎯 Requirements

• At least 1 year of customer service experience, ideally with a background in sales, service, or hospitality • Highly organized with strong analytical abilities • High school diploma or GED • At least 18 years old • Valid driver's license with a clean driving record • Authorized to work in the United States • Basic computer navigation skills • Familiarity with Microsoft Office applications such as Excel • Excellent communication skills • Ability to work effectively as a team player in a fast-paced environment • Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts

🏖️ Benefits

• Healthcare coverage (medical, dental, vision) • Life insurance • Critical illness insurance • Hospital indemnity insurance • Pet insurance • 401(k) plan • Paid time off (PTO) • Sick leave • Time and a half for working on public holidays • Performance-based bonus plan • Employee Assistance Program • Employee-only rental rates • Family rental options • Exclusive employee discounts • Uniform with weekly dry cleaning • Flexible hours • Growth opportunities

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