Senior Director, Renewals Operations

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $215k - $235k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Skillsoft

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs.

📋 Description

• Serve as the future operator of an integrated commercial function unifying pricing, deal desk, contract negotiation, and adjacent capabilities, governing price and discount on a ~$250M Enterprise ARR base • Co-manage future-state design of the function and end-to-end commercial process redesign • Integrate fragmented pricing, deal desk, contracts, and RFP resources into one function • Redesign commercial processes for speed and productivity with AI as an enabler • Define enabling systems requirements across CPQ, approval workflows, and contract lifecycle • Drive measurable ARR and productivity improvement through pricing, discounting, and deal management by owning commercial policy, approval frameworks, and exceptions • Use data, automation, and tooling, including Claude, to optimize commercial processes, monitor KPIs, and improve performance • Build and lead the function's team • Partner and collaborate at the executive level with Sales, Legal, and Finance

🎯 Requirements

• 12+ years of experience running a SaaS/PaaS integrated commercial operations organization with a Bachelor’s degree or equivalent experience • 6+ years leading teams that own deal desk, pricing, or discount governance at scale • Experience managing pricing and discount governance at scale, as well as commercial policy design • Process redesign expertise with an AI/automation-forward orientation • Strong analytical command of deal, discount, and margin economics • Executive presence and cross-functional authority across Sales, Legal, and Finance • Location preference: Boston, MA or East Coast with the ability to travel up to 20% • MBA or Advanced Degree in a quantitative or business field preferred • Industry-specific experience in learning technology or enterprise SaaS preferred • Advanced Degree in Finance preferred

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Paid time off