Social & Community Moderator Specialist

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

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💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 0%

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Logo of Sky Betting & Gaming

Sky Betting & Gaming

1001 - 5000 employees

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

Sky Betting & Gaming is a UK-based consumer-facing betting and online gaming operator. Now part of Flutter UK & Ireland and the wider Flutter Entertainment group, the brand is presented alongside Betfair, Paddy Power, PokerStars and tombola as a market-leading provider of trusted entertainment to millions of customers. The company emphasizes responsible play, customer experience and uses digital platforms (web and apps) to deliver betting and gaming services, with operational presence in Leeds and registration under Flutter Entertainment plc.

📋 Description

• Own day-to-day community programming across Discord, Reddit, X, Facebook Groups, and other relevant community spaces • Develop and maintain an always-on community calendar covering conversations, recurring programs, activations, AMAs, giveaways, cultural moments, and sports tentpoles • Participate authentically in online sports communities and join conversations rather than simply broadcasting content • Moderate and manage Fanatics-owned communities while establishing a welcoming, engaging, distinctly Fanatics voice • Identify emerging conversations, trends, memes, fan behaviors, and community moments and turn them into timely programming and content opportunities • Develop community-first tactics supporting sports moments, campaigns, product launches, promotions, and tentpole events • Create recurring community franchises and experiences that encourage fan return and participation • Surface fan sentiment, feedback, trends, and product opportunities to internal teams • Partner with the Organic Social team to translate community conversations and insights into social content • Collaborate with Marketing, Brand, Product, CRM, VIP, Responsible Gaming, and other teams • Track community health, engagement, growth, and participation to improve programming • Identify and test new platforms, communities, and emerging opportunities for authentic participation

🎯 Requirements

• 3–5+ years of experience in social media, community management, social programming, or a related field, preferably within sports, sports betting, gaming, entertainment, or media • Hands-on experience managing or growing communities across Discord, Reddit, X, Facebook Groups, or similar online communities • Deep understanding of sports culture, sports fans, betting culture, internet culture, and online community behavior • Strong instinct for driving participation and creating compelling community programming • Experience with social moderation, community guidelines, escalation processes, and fast-moving conversations • Strong written communication skills and ability to adapt brand voice to different platforms and communities • Proactive, highly collaborative approach and ability to operate independently in a fast-paced environment • Strong organizational skills and ability to manage multiple community programs, conversations, and initiatives simultaneously • Genuine passion for sports and 24/7 curiosity about online fan conversations • Willingness to travel occasionally for events, activations, and team offsites • Comfortable working nights, weekends, and non-traditional hours as needed around major sporting events and tentpoles

🏖️ Benefits

• Base salary and bonus • Occasional travel for events, activations, and team offsites • Full-time employment benefits; details provided at https://benefitsatfanatics.com/

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