3PL Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 8%

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Skylight

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🏭 Manufacturing

📣 Marketing

💼 Consulting

💰 Venture Round on 2020-09

Manufacturing • Marketing • Consulting

Skylight is a company that offers digital picture frames and calendar devices designed to bring families together and simplify household organization. Their products include a Skylight Frame, which allows users to share photos and videos with loved ones through an anti-glare touchscreen display, and the Skylight Calendar, which displays everyone's schedules in one interactive device. These products are easy to set up, do not require a subscription, and aim to keep users connected and organized. Skylight frames and calendars are touted as great gifts, especially for keeping family memories alive and ensuring ease of communication among multiple family members.

📋 Description

• Own the day-to-day and strategic relationship with each 3PL partner, including weekly operating reviews, monthly business reviews, and a clear escalation path. • Build and run a 3PL scorecard covering ship-same-day percentage, order cycle time, dock-to-stock time, inventory accuracy, damage and shrink, retailer chargeback error rates, and cost per order and unit. • Hold partners to contracts, including SLAs, KPIs, liability terms, and rate cards; manage amendments and renewals with Finance and Legal. • Audit 3PL invoices against rate cards and contracts; own claims and credits for lost, damaged, or missing inventory and missed SLAs. • Own inventory accuracy between each 3PL’s WMS and NetSuite, including cycle counts, location-level reconciliations, and adjustments with Accounting. • Lead new site onboarding and transitions, including cutover plans, inventory transfers, system and EDI integration, SOPs, and go-live readiness. • Run 3PL RFPs end to end, including scope, bid analysis, site visits, and total-cost modeling. • Own the international 3PL network and work with forwarders and customs brokers on inbound flows. • Own warehouse value-added service programs, including relabeling, kitting, sleeving, repack, and rework, with SOPs, pricing, and quality checks. • Run capacity and peak planning with each partner, including space, labor, forecast sharing, and holiday cutoffs. • Work with the Retail Logistics team on retailer requirements, including labels, routing guides, and appointments. • Work with Planning and Purchasing on inbound receipts, dock appointments, and PO-to-receipt lag. • Lead continuous improvement across the 3PL network.

🎯 Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field • 5+ years of experience in warehouse, fulfillment, or supply chain operations, with 3+ years managing 3PL vendor relationships • Demonstrated experience managing multi-site 3PL performance with scorecards and business reviews • Experience reading and enforcing a 3PL agreement: SLAs, rate cards, liability, shrink, and insurance terms • Experience reconciling WMS inventory to an ERP • Experience auditing 3PL invoices and recovering overbilling or claims • Proficiency as a user of warehouse management systems • Advanced analytical skills (Google Sheets required, SQL a plus) and clear written communication • Experience standing up a new 3PL site or exiting an old one • Experience with international 3PLs, cross-border flows, and customs brokers • Experience with NetSuite (SuiteQL a big plus) • Experience running a 3PL RFP and building a total-cost model • Experience with retail compliance (Target, Best Buy, Costco, Walmart, Sam’s Club) • Experience with e-commerce parcel fulfillment and consumer electronics • MBA or MS in Supply Chain Management or related field • Six Sigma certification or similar process improvement qualifications

🏖️ Benefits

• Competitive Salary + Equity Package • 401K matching • Wellness, learning, and home-office budgets • Health, Dental & Vision Medical Plans • Tremendous autonomy to set the direction of your work • Unlimited PTO • Company holidays on the first Friday of every month (Excluding November, December, and January) • Medical, dental, vision, and paid time off