Logistics Manager

Job not on LinkedIn

🔥 12 minutes ago

🏄 California, Washington – Remote

infoinfo

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

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Logo of Skylight

Skylight

11 - 50 employees

Founded 2015

🏭 Manufacturing

📣 Marketing

💼 Consulting

💰 Venture Round on 2020-09

Manufacturing • Marketing • Consulting

Skylight is a company that offers digital picture frames and calendar devices designed to bring families together and simplify household organization. Their products include a Skylight Frame, which allows users to share photos and videos with loved ones through an anti-glare touchscreen display, and the Skylight Calendar, which displays everyone's schedules in one interactive device. These products are easy to set up, do not require a subscription, and aim to keep users connected and organized. Skylight frames and calendars are touted as great gifts, especially for keeping family memories alive and ensuring ease of communication among multiple family members.

📋 Description

• Partner with freight forwarders on day-to-day bookings, exception escalations, and performance follow-ups as the primary operational point of contact. • Own the forwarder-to-drayage handoff from vessel discharge to fulfillment centers in Reno, Nevada and Indianapolis, Indiana. • Coordinate fulfillment-center facility transfers, inbound routing decisions, cross-dock timing, and delivery sequencing. • Audit forwarder rates, accessorials, and SLA performance; flag variances and drive resolution. • Operate TMS, forwarder systems, and internal trackers to maintain shipment visibility, proactively escalate delays, and inform stakeholders. • Own shipping-document workflows for commercial invoices, packing lists, BOLs, and ISF filings. • Lead exception and incident management for delayed vessels, drayage no-shows, CBP holds, and cargo claims through resolution. • Support the Director of Logistics with ISF filing coordination, CBP exam responses, customs document collection, and UFLPA documentation workflows. • Continuously improve processes, tools, and documentation across lanes and partners.

🎯 Requirements

• 4–7 years of experience in freight forwarding, 3PL, or shipper-side logistics operations with hands-on carrier and forwarder management. • Strong working knowledge of international freight: ocean FCL/LCL, air freight, and domestic drayage operations. • Demonstrated ability to own exceptions, incidents, and escalations in a fast-moving environment. • Comfortable with data: Google Sheets or Excel, building trackers, and producing reporting. • Baseline familiarity with customs and trade compliance workflows, including ISF, CBP entry process basics, and document collection. • Clear written communication with carriers, forwarders, and 3PLs. • Entrepreneurial mindset and ability to deal with ambiguity, take ownership, and continuously improve. • Process design and systems thinking; ability to translate operational needs into tools, trackers, or automation and work alongside engineers or analysts. • Experience with major freight forwarders such as Expeditors, Flexport, or Crane Worldwide (nice to have). • Familiarity with drayage and 3PL coordination in transpacific lanes to LA/LGB or the Midwest (nice to have). • Experience with TMS or shipment visibility platforms such as OSCA, Setlog, project44, or FourKites (nice to have). • Customs brokerage coordination experience (nice to have). • Experience in a consumer goods or eCommerce company with an omnichannel distribution model (nice to have). • Prior experience managing or mentoring junior logistics staff (nice to have).

🏖️ Benefits

• Competitive Salary + Equity Package • 401K matching • Wellness, learning, and home-office budgets • Health, Dental & Vision Medical Plans • Tremendous autonomy to set the direction of your work • Unlimited PTO • Company holidays on the first Friday of every month (Excluding November, December, and January) • Paid time off

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