Senior Manager, Special Projects – Supply Chain Operations

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🕒 March 2

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Skylight

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🔧 Hardware

👥 B2C

🛒 Retail

💰 Venture Round on 2020-09

Hardware • B2C • Retail

Skylight is a company that offers digital picture frames and calendar devices designed to bring families together and simplify household organization. Their products include a Skylight Frame, which allows users to share photos and videos with loved ones through an anti-glare touchscreen display, and the Skylight Calendar, which displays everyone's schedules in one interactive device. These products are easy to set up, do not require a subscription, and aim to keep users connected and organized. Skylight frames and calendars are touted as great gifts, especially for keeping family memories alive and ensuring ease of communication among multiple family members.

📋 Description

• Shape operational strategy: Partner with leadership to design and scale systems, workflows, and tooling that align with long-term company goals. • Build our data architecture and implement automated systems that transform operations from reactive to proactive • Lead mission-critical projects: • Develop clear roadmaps aligned with leadership vision and stakeholder needs • Coordinate cross-functional teams (Ops, CX, Finance, Marketing) to ensure seamless execution • Run focused stand-ups that maintain momentum and accountability • Elevate operational performance: • Identify and lead automation, tooling, and process initiatives that reduce manual work and unlock scale • Solve complex operational challenges with innovative solutions • Turn data into actionable insights that drive strategic decisions • Create documentation that ensures knowledge transfer and sustainable implementation • Validate new processes with methodical testing to guarantee flawless deployment

🎯 Requirements

• 8+ years experience in Operations, Supply Chain, and eCommerce fulfillment in growth environments • Proven track record of leading complex, high-impact Operations projects from conception to successful implementation • Hands-on experience with ERP systems (like NetSuite) and operational technology (like Pigment, SPS Commerce, and transportation management systems) • Strong strategic systems thinking: able to identify upstream inefficiencies and also execute on detailed solutions • A willingness and ability to cross-train and step into adjacent roles to ensure organizational stability and momentum • Strong analytical skills for data-driven decision making • Exceptional attention to detail and organizational abilities • Clear communication skills that bridge departmental boundaries • Comfort with ambiguity and a solutions-focused approach • Experience creating effective SOPs and operational frameworks • Bonus Points for: • Experience with e-commerce fulfillment operations and refurbishment • Knowledge of emerging operations technologies • Track record in change management • Background in sustainability initiatives

🏖️ Benefits

• Competitive Salary + Equity Package • 401K matching • Wellness, learning, and home-office budgets • Health, Dental & Vision Medical Plans • Tremendous autonomy to set the direction of your work • Unlimited PTO • Company holidays on the first Friday of every month (Except November & December)