Strategy and Special Projects Lead, Supply Chain Operations

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $90k - $200k / year

⏰ Full Time

🟠 Senior

🔗 Supply Chain

👻 Ghost score 7%

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Logo of Skylight

Skylight

11 - 50 employees

Founded 2015

🏭 Manufacturing

📣 Marketing

💼 Consulting

💰 Venture Round on 2020-09

Manufacturing • Marketing • Consulting

Skylight is a company that offers digital picture frames and calendar devices designed to bring families together and simplify household organization. Their products include a Skylight Frame, which allows users to share photos and videos with loved ones through an anti-glare touchscreen display, and the Skylight Calendar, which displays everyone's schedules in one interactive device. These products are easy to set up, do not require a subscription, and aim to keep users connected and organized. Skylight frames and calendars are touted as great gifts, especially for keeping family memories alive and ensuring ease of communication among multiple family members.

📋 Description

• Partner with leadership to design and scale systems, workflows, and tooling aligned with long-term company goals • Build data architecture and implement automated systems that transform operations from reactive to proactive • Develop clear roadmaps aligned with leadership vision and stakeholder needs • Coordinate cross-functional Ops, CX, Finance, and Marketing teams for seamless execution • Run focused stand-ups to maintain momentum and accountability • Balance strategic oversight with hands-on execution • Identify and lead automation, tooling, and process initiatives that reduce manual work and unlock scale • Solve complex operational challenges with innovative solutions • Turn data into actionable insights that drive strategic decisions • Create documentation supporting knowledge transfer and sustainable implementation • Validate new processes through methodical testing to guarantee flawless deployment

🎯 Requirements

• 8+ years experience in Operations, Supply Chain, and eCommerce fulfillment in growth environments • Proven track record of leading complex, high-impact Operations projects from conception to successful implementation • Hands-on, roll-up-your-sleeves mindset: comfortable getting into the details, doing the work alongside the team, and directly solving problems—not just providing strategic direction or managing from a distance • Hands-on experience with ERP systems (like NetSuite) and operational technology (like Pigment, SPS Commerce, and transportation management systems) • Strong strategic systems thinking: able to identify upstream inefficiencies and also execute on detailed solutions • Demonstrated ability to cross-train and step into adjacent roles to ensure organizational stability and momentum • Strong analytical skills for data-driven decision making • Exceptional attention to detail and organizational abilities • Clear communication skills that bridge departmental boundaries • Comfort with ambiguity and a solutions-focused approach • Experience creating effective SOPs and operational frameworks • Bonus: Experience with e-commerce fulfillment operations and refurbishment • Bonus: Knowledge of emerging operations technologies • Bonus: Track record in change management • Bonus: Experience with Reverse Logistics management • Bonus: Solid people leadership experience and ability to build and leverage the capabilities of a high-performing team

🏖️ Benefits

• Competitive Salary + Equity Package • 401K matching • Wellness, learning, and home-office budgets • Health, Dental & Vision Medical Plans • Tremendous autonomy to set the direction of your work • Unlimited PTO • Company holidays on the first Friday of every month (Except November & December)

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