Audio Visual Service Technician

🔥 39 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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S&L Integrated

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏗️ Construction

🏥 Healthcare

🏨 Hospitality

Construction • Healthcare • Hospitality

S&L Integrated is a company that specializes in integrating audio, video, lighting, and control systems to enhance organizational communication. They provide tailored solutions for a variety of sectors including business, government, education, healthcare, worship, and live production. The company focuses on understanding client needs and budgets, and offers ongoing training and support after installation to ensure client satisfaction.

📋 Description

• Own the client experience for assigned commercial AV clients in the Central Georgia market • Serve as the primary contact for commercial AV clients • Troubleshoot and resolve AV system issues remotely when possible and on-site when needed • Monitor client systems through remote monitoring tools and proactively identify problems • Maintain accurate client service documentation and submit it on time • Ensure every client interaction reflects S&L Integrated's service standards • Continue learning and developing technical knowledge • Work a standard 40-hour week, Monday–Friday, with occasional overtime for longer on-site visits

🎯 Requirements

• Real-world experience in AV installation and/or AV service and troubleshooting for a commercial AV integration company • Ability to diagnose and resolve AV issues across displays, audio, control systems, networking, and more • Great communication skills, including explaining technical problems to non-technical clients • Strong self-management skills • Passion for helping people and genuine curiosity about technology • Valid driver's license and clean driving record • Solid home office setup with reliable internet • Must be currently located in the Central GA/Atlanta area • All applicants must consent to a background check and drug screen • Must provide documentation confirming legal right to work in the U.S. • Experience with service management platforms • Familiarity with remote system monitoring tools • Industry certifications such as AVIXA CTS, Q-SYS Level 1, and Dante Level 1 & 2 • Background in a service agreement or client care environment • Preferably based in the South Atlanta, GA to Macon, GA corridor

🏖️ Benefits

• Company vehicle for client site visits • Medical, dental, vision, and life insurance • 401(k) with company match • A clear path for career growth within a thriving industry • Periodic overtime • Home-based operations