Salesforce Solution Architect

🕒 April 13

🔔 Pennsylvania – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

🌐👩‍💻 Salesforce Developer

🦅 H1B Visa Sponsor

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Logo of Slipstream IT

Slipstream IT

201 - 500 employees

Founded 2020

💊 Pharmaceuticals

Healthcare • Pharmaceuticals • IT Services

Slipstream IT is a strategic partner specializing in redefining IT solutions for the life sciences sector. They offer a comprehensive range of services including IT strategy and consulting, cloud-based solutions, and IT support specifically tailored to healthcare and pharmaceutical companies. With a focus on streamlining IT management and enhancing compliance and quality, Slipstream provides expertise as a certified Veeva solutions provider, serving over 200 clients in the life sciences industry.

📋 Description

• Lead end-to-end solution architecture for commercial CRM engagements built on Veeva CRM, IQVIA OCE, and/or Salesforce Life Sciences Cloud. • Architect CRM solutions supporting core commercial pharma use cases: call planning and execution, sample management, territory and alignment management, approved email, CLM/content delivery, KOL engagement, and medical inquiry routing. • Define CRM data models, object relationships, and configuration strategies aligned to commercial operations workflows and regulatory requirements. • Lead client-facing discovery, requirements workshops, and design sessions; translate business requirements into clear functional and technical solution designs. • Define integration architecture and patterns across CRM and external systems including data warehouses, MDM platforms, commercial data providers (IQVIA, Symphony Health, Komodo), Veeva Vault, and downstream analytics platforms. • Design API-led connectivity patterns (REST/SOAP), event-driven integrations (Platform Events, Change Data Capture), and batch/ETL data flows; coordinate with MuleSoft or middleware teams on implementation. • Architect data ingestion, transformation, and synchronization strategies for pharma data sets including prescriber/HCP data, affiliations, Rx/NRx, formulary, and specialty data. • Own solution documentation including solution design documents, architecture diagrams, data flow specifications, integration contracts, and configuration decisions. • Define and review Salesforce security architecture (profiles, permission sets, sharing rules, field-level security) and automation strategy (Flows, Apex where required). • Drive environment strategy, CI/CD governance, and deployment readiness (Git, SFDX, Copado/Gearset or equivalent). • Provide technical leadership across onshore and offshore delivery teams through design reviews, build guidance, and quality gates. • Support presales solutioning and scoping including level-of-effort estimates, delivery approach, assumptions, risks, and implementation roadmaps for CRM engagements. • Contribute to platform modernization strategy, including Veeva CRM to Salesforce Life Sciences Cloud migration planning, readiness assessments, and transition architecture. • Support regulated life sciences delivery needs including validation readiness, auditability, change control, and release governance.

🎯 Requirements

• 8+ years of CRM and/or Salesforce platform experience with 3+ years in a Solution Architect, Technical Lead, or Architecture role. • Hands-on experience architecting and delivering Veeva CRM and/or IQVIA OCE solutions for commercial pharma or biotech organizations. • Strong understanding of commercial pharmaceutical operations: field force management, call planning, sample management, territory alignment, KOL engagement, approved email, CLM, and medical affairs workflows. • Demonstrated knowledge of pharma commercial data ecosystems: HCP/HCO master data, prescriber data (IQVIA, Symphony Health), Rx/NRx, affiliations, specialty classification, and formulary data. • Strong experience designing integrations (REST/SOAP APIs, event-driven patterns, batch/ETL) and coordinating with middleware teams (MuleSoft or equivalent). • Strong hands-on knowledge of the Salesforce platform including data modeling, security architecture, automation (Flows), and working knowledge of Apex/LWC sufficient to make design tradeoffs and guide developers. • Experience producing and maintaining solution documentation used by technical and non-technical stakeholders. • Experience supporting Agile delivery teams and driving implementation through requirements, build, test, and release. • Strong client-facing skills: facilitation, clear written communication, executive-ready storytelling, and the ability to manage ambiguity without formal authority.

🏖️ Benefits

• 401k match • Comprehensive group health, dental, vision benefits • Life insurance/LTD • Discretionary PTO

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