Senior Veeva CRM Business Analyst

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🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Slipstream IT

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💊 Pharmaceuticals

Healthcare • Pharmaceuticals • IT Services

Slipstream IT is a strategic partner specializing in redefining IT solutions for the life sciences sector. They offer a comprehensive range of services including IT strategy and consulting, cloud-based solutions, and IT support specifically tailored to healthcare and pharmaceutical companies. With a focus on streamlining IT management and enhancing compliance and quality, Slipstream provides expertise as a certified Veeva solutions provider, serving over 200 clients in the life sciences industry.

📋 Description

• Partner with business stakeholders to understand their goals, challenges, and business processes. • Lead requirements gathering workshops and translate business needs into clear functional requirements and user stories. • Design future-state business processes and recommend best practices using Veeva CRM. • Collaborate with Solution Architects, Configuration Consultants, and Developers to deliver scalable, high-quality solutions. • Create business requirements, process flows, functional specifications, and other project documentation. • Support solution design across Veeva CRM capabilities such as Call Reporting, CLM, Approved Email, Engage, Events, MyInsights, Sampling, Medical CRM, and Align. • Analyze business data, KPIs, and operational metrics to identify opportunities for process improvement. • Plan and facilitate User Acceptance Testing (UAT), including creating test scripts, coordinating testing activities, managing defects, and obtaining business sign-off. • Work closely with Project Managers to manage scope, prioritize requirements, resolve issues, and support project delivery. • Assist with data migration validation, integration testing, deployment activities, and post-go-live support. • Build strong relationships with clients and act as a trusted advisor throughout the implementation lifecycle. • Support continuous improvement initiatives by identifying opportunities to optimize business processes and maximize value from the Veeva platform.

🎯 Requirements

• 8+ years of Business Analyst experience within enterprise software implementations. • 5+ years of hands-on experience working with Veeva CRM in the Life Sciences industry. • Strong understanding of pharmaceutical commercial business processes, including Sales, Medical, and Commercial Operations. • Experience with one or more Veeva CRM modules, including: Core CRM CLM Approved Email MyInsights Engage Events Management Align Medical CRM. • Experience facilitating workshops, documenting requirements, and working directly with business stakeholders. • Strong knowledge of Agile and traditional project delivery methodologies. • Experience supporting UAT, defect management, and production releases. • Excellent analytical, communication, and problem-solving skills. • Ability to manage multiple priorities while working in a fast-paced consulting environment.

🏖️ Benefits

• 401k match • Comprehensive group health, dental, vision benefits • Life insurance/LTD • Discretionary PTO