Master Service Technician

Job not on LinkedIn

🔥 15 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smart Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

Smart Care is a company that specializes in the repair and maintenance of foodservice equipment, ensuring that grocery stores, convenience stores, restaurants, and non-commercial foodservice providers remain operational and efficient. With a focus on improving uptime and reducing operating costs, Smart Care offers a wide range of services, including equipment repair, maintenance, design, and installation for both hot side and cold side equipment such as ovens, fryers, refrigeration systems, and HVAC systems. The company is notable for having over 1000 technicians across 50 provider locations in the United States and has been named the 2024 Foodservice Equipment Repair and Maintenance Company of the Year. Smart Care emphasizes professional service, social impact, and community support, while also providing career opportunities with competitive pay and mentorship programs.

📋 Description

• Diagnose, troubleshoot, and repair commercial cooking, refrigeration, warewashing, and other foodservice equipment • Work on ovens, fryers, steamers, griddles, dishwashers, ice machines, walk-in coolers, reach-ins, and other commercial kitchen systems • Troubleshoot electrical, mechanical, gas, and refrigeration issues to identify root causes • Read wiring diagrams, schematics, and technical manuals to diagnose complex equipment failures • Work directly with restaurant managers, hospitality customers, and other commercial clients • Communicate with manufacturers and technical support teams when additional resources are needed • Complete repairs accurately, efficiently, and professionally • Perform preventative maintenance and identify potential issues before emergency calls occur • Keep accurate service records, work orders, time reporting, and parts documentation • Maintain the company vehicle, tools, and truck inventory • Recommend additional services or repairs when appropriate • Follow established safety procedures and company standards • Share knowledge with other technicians by providing troubleshooting assistance, technical guidance, and support • Manage service calls independently while maintaining productivity and customer satisfaction • Participate in emergency on-call coverage, including nights and weekends • Travel overnight occasionally

🎯 Requirements

• High school diploma or equivalent • At least 2 years of technical experience in refrigeration, appliance repair, commercial kitchen equipment, HVAC, or a related technical field • Strong mechanical and electrical troubleshooting skills • Ability to read and interpret wiring diagrams and schematics • Valid driver's license and acceptable driving record • Ability to work independently and manage multiple service calls • Willingness to participate in an emergency on-call rotation, including nights and weekends • Availability for occasional overnight travel • Authorization to work in the United States without current or future employer sponsorship • Extensive commercial kitchen equipment repair experience preferred as an additional qualification • Experience servicing both hot-side and cold-side equipment preferred as an additional qualification • Experience diagnosing complex electrical, mechanical, gas, or refrigeration issues preferred as an additional qualification • Previous experience mentoring, training, or assisting other service technicians preferred as an additional qualification • EPA, CFESA, or other relevant technical certifications are an additional qualification • Relevant military technical experience is an additional qualification • Ability to work in commercial kitchens and customer environments • Ability to frequently bend, kneel, squat, reach, push, and pull • Ability to occasionally lift and carry up to 70 pounds • Ability to work around hot surfaces, open flames, pressurized steam, electrical components, and moving mechanical equipment • Ability to occasionally work in damp, humid, freezing, or otherwise uncomfortable conditions • Ability to work on ladders, rooftops, and occasionally elevated work areas

🏖️ Benefits

• Company service vehicle • Fuel card • Tablet for business use • Cell phone for business use • Comprehensive benefits package • 401(k) • Paid time off • Ongoing technical training • Access to Smart Care's National Training Kitchen • Opportunities to pursue professional CFESA certifications • Access to experienced technical support teams and manufacturer resources • Opportunities to grow technical expertise • Opportunities to support and mentor other technicians