Sales Operations Program Manager

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🕒 May 6

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Smart Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

🚗 Transport

B2B • Enterprise • Transport

Smart Care is a company that specializes in the repair and maintenance of foodservice equipment, ensuring that grocery stores, convenience stores, restaurants, and non-commercial foodservice providers remain operational and efficient. With a focus on improving uptime and reducing operating costs, Smart Care offers a wide range of services, including equipment repair, maintenance, design, and installation for both hot side and cold side equipment such as ovens, fryers, refrigeration systems, and HVAC systems. The company is notable for having over 1000 technicians across 50 provider locations in the United States and has been named the 2024 Foodservice Equipment Repair and Maintenance Company of the Year. Smart Care emphasizes professional service, social impact, and community support, while also providing career opportunities with competitive pay and mentorship programs.

📋 Description

• Coordinate and execute sales training programs, including the rollout and reinforcement of the Sandler sales methodology • Develop, implement, and continuously improve structured onboarding programs for new service and project sales representatives • Partner with sales leadership to ensure new hires ramp quickly and consistently • Support ongoing training and reinforcement of sales systems, tools, and processes to drive adoption and efficiency • Collaborate cross-functionally with leadership, operations, finance, and training teams to align sales initiatives with business goals • Track, monitor, and report on training effectiveness, onboarding progress, and adoption of sales disciplines • Identify performance gaps and recommend scalable solutions to improve productivity and results • Standardize best practices across teams to create a consistent, repeatable sales process • Manage timelines, communications, and deliverables for multiple concurrent sales enablement projects

🎯 Requirements

• 2+ years of experience in project management, sales enablement, or sales operations • Experience supporting or implementing formal sales methodologies • Strong organizational and project management skills with the ability to manage multiple priorities • Excellent communication and interpersonal skills, with the ability to influence across teams • Experience developing training programs or onboarding processes • Proficiency with CRM systems and sales tools (e.g., Salesforce or similar) and Microsoft Office • Analytical mindset with the ability to measure and improve program effectiveness • Ability to balance strategic thinking with hands-on execution • Self-starter who thrives in a fast-paced, evolving environment • Passion for developing people and improving sales performance • Ability to travel occasionally (approximately 5%)

🏖️ Benefits

• Equal Employment Opportunity/Affirmative Action Employer