Maintenance Coordinator

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Smartland

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Smartland is a private equity real estate firm that offers alternative real estate investment opportunities aimed at preserving and growing wealth for institutional investors, family offices, and individual investors. The firm emphasizes disciplined, long-term capital preservation and uses advanced AI technology to improve operational efficiency, risk management, and resource allocation across its real estate investments. Smartland provides investor resources, calculators, and offices in Miami and Eastlake, OH, and targets accredited and institutional capital seeking diversification beyond traditional asset classes.

📋 Description

• Coordinate maintenance requests from residents and property managers. • Dispatch technicians and vendors efficiently. • Schedule repairs and follow up to ensure timely completion. • Track work orders and update their status. • Maintain accurate records in the CRM. • Manage and update spreadsheets used for maintenance tracking. • Communicate with tenants, technicians, vendors, and internal team members. • Prioritize urgent maintenance issues and keep all stakeholders informed. • Ensure maintenance tasks are completed on time and documented properly.

🎯 Requirements

• AppFolio experience is REQUIRED and NON-NEGOTIABLE. • Previous experience as a Maintenance Coordinator, Property Management Assistant, or similar role. • Experience handling a high volume of maintenance requests. • Proven experience dispatching maintenance technicians and coordinating vendors. • Strong proficiency with Google Sheets or Microsoft Excel. • Experience maintaining and updating CRM systems. • Excellent written and verbal English communication skills. • Strong organizational and time management skills. • Ability to multitask, prioritize, and work independently.