Property Management Assistant, Real Estate

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🕒 June 25

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Smartland

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Smartland is a private equity real estate firm that offers alternative real estate investment opportunities aimed at preserving and growing wealth for institutional investors, family offices, and individual investors. The firm emphasizes disciplined, long-term capital preservation and uses advanced AI technology to improve operational efficiency, risk management, and resource allocation across its real estate investments. Smartland provides investor resources, calculators, and offices in Miami and Eastlake, OH, and targets accredited and institutional capital seeking diversification beyond traditional asset classes.

📋 Description

• Handle maintenance requests end-to-end (intake, tracking in AppFolio, vendor coordination, follow-ups, and closing tickets) • Coordinate and oversee property maintenance and repairs across multiple units • Support unit turn / make-ready processes including scheduling, checklists, vendor coordination, and quality checks • Manage lease expirations, renewals, and agreements from start to finish to prevent gaps in occupancy • Manage rent collections and payments with accuracy • Communicate clearly with tenants regarding maintenance, lease terms, renewals, and service concerns • Manage tenant move-ins and move-outs and ensure all documentation is complete • Maintain and update property listings across platforms, ensuring accuracy of availability, rent, and unit details • Keep accurate records of inspections, financials, and service requests • Follow SOPs and ensure tasks are completed on time and with attention to detail

🎯 Requirements

• Proficiency in AppFolio (mandatory) – applicants without this will not be considered • Proven experience handling : • Maintenance requests and vendor coordination • Lease expirations and renewals • Unit turn / make-ready processes • Property listings and availability updates • Excellent spoken English • Strong time management and organizational skills • Experience with Google Sheets, Docs, Gmail, and Calendar • A proactive, resourceful attitude and confidence in your abilities • Ability to work independently and follow processes accurately

🏖️ Benefits

• Competitive pay with room for growth • Be part of a supportive, professional team • Gain valuable experience in property management • Opportunity for long-term career advancement