Manager, UX Research

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $155k - $187.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔬 UX Researcher

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Smartsheet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

⚡ Productivity

🤝 B2B

SaaS • Productivity • B2B

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

📋 Description

• Own the research roadmap for your product area, identifying the opportunities with the highest potential for customer and business impact. • Manage and mentor a small team of researchers, supporting their growth and the quality of their work. • Lead research planning and execution end to end, building alignment with cross-functional peers and stakeholders throughout the process. • Collaborate with Product, Design, and Engineering partners to align research priorities with business goals. • Synthesize research with other sources of data, such as product analytics and competitive intelligence, to surface patterns and opportunities and tie product levers to business results. • Translate complex findings into clear narratives and actionable recommendations, and present them to stakeholders at all levels, including senior leaders. • Contribute to scalable research practices and infrastructure that advance Smartsheet's UX maturity, including sourcing vendors to augment your team.

🎯 Requirements

• 7+ years of UX research experience on digital products, with a proven track record of insights that led to measurable product improvements. • Experience managing or mentoring researchers, with a record of growing people and elevating work beyond your own. • Expertise in quantitative and qualitative methods, paired with the judgment to know when to use which. • Experience conducting complex research at scale. • A track record of driving alignment with cross-functional partners around user needs and bringing peers into the research process. • Proven ability to present research to executive audiences and influence the decisions that follow. • Experience with B2B products that support business productivity, project management, or processes.

🏖️ Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)