VP, User Experience and Design Innovation

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🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $291.3k - $338.8k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Smartsheet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

📋 Description

• Lead, evolve, and articulate a bold, user-centered vision for design and user experience across Smartsheet’s product portfolio and external systems • Own and scale research, design, design systems, content, localization, and AI-first design strategy across all product lines and geographies • Build, mentor, and grow senior functional and design leaders; scale the organization with company growth • Develop career paths and professional-development programs for team members • Set organizational strategy for design maturity, AI adoption, design-systems adoption, and cross-functional design-led decision-making • Build, evolve, and scale UX processes, standards, and tools • Identify and drive high-impact opportunities to embed AI into research, design systems, content/localization, and software development • Collaborate with executive leadership, product, engineering, and go-to-market teams on strategy and critical business decisions • Establish and own metrics connecting design and AI initiatives to satisfaction, adoption, retention, revenue, and delivery velocity • Translate business goals into innovative, engaging product experiences • Own content strategy and localization across all product lines • Report to the Chief Product and Technology Officer

🎯 Requirements

• 15+ years of experience in a highly cross-functional role running strategic projects from idea through implementation • 15+ years leading and building UX, design, research, or content organizations, including experience as a manager of managers with P&L responsibility • Track record of building and scaling high-performing, multi-disciplinary teams • Demonstrated experience driving AI adoption within a design, research, content, or software delivery organization and setting org-wide AI strategy • Deep expertise in research methodologies, design strategy, content strategy, and localization best practices for global B2B SaaS platforms • Experience leading enterprise SaaS products with complex user workflows, multi-stakeholder environments, and mission-critical use cases • Familiarity with AI-assisted software development practices and design-to-engineering handoffs • Experience finding simple, innovative solutions for complex problems and facilitating research to uncover user needs • Strong visual design sense; expert-level fluency in Figma or comparable design/prototyping tools • Excellent communication and interpersonal skills; ability to influence across Product, Engineering, and executive leadership • Ability to articulate design decisions and advocate for the user while balancing speed and AI-enabled innovation

🏖️ Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) • Market competitive incentive opportunity