Smiths Group plc
10,000+ employees
Founded 1851
🎖️ Defense
🏥 Healthcare
📦 Logistics
Defense • Healthcare • Logistics
Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.
Field Service Technician I
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🔥 1 minute ago
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Smiths Group plc
10,000+ employees
Founded 1851
🎖️ Defense
🏥 Healthcare
📦 Logistics
Defense • Healthcare • Logistics
Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.
📋 Description
• Meet daily service repair needs and drive customer satisfaction • Install, repair, and maintain field equipment • Provide customer training as required • Document inspections, maintenance, and repair work • Order, install, and return parts while managing repair-parts cycle time • Review logs for open issues and prepare customer reports • Participate in service sales opportunities and revenue programs • Maintain and calibrate tools and test equipment • Assess equipment performance and recommend modifications or improvements • Provide technical support to customers and service professionals • Participate in site surveys, pilot service activities, and meetings • Maintain communication with senior FSEs and Product Managers • Control and minimize costs • Travel to customer sites, including airports, correctional facilities, courthouses, and cruise ships • Comply with health, safety, environmental, export-control, and security policies
🎯 Requirements
• Associate’s degree, related trade certification, or military training in electrical, electronic, or mechanical fields • Alternatively, 1–3 years of comparative related work and life experience in an electrical or mechanical field service role • Computer literacy • Competency with all programs in the MS Office Suite • Aptitude for learning specialized software • Minimum 1–3 years of experience troubleshooting and repairing electrical and electronic systems and equipment • Excellent communication, organizational, interpersonal, telephone, and customer-service skills • Strong customer focus and teamwork orientation • Responsiveness to customer issues • Willingness and ability to travel at short notice • Ability to pass TSA vetting and a federal background investigation when required • Ability to obtain a U.S. personal security clearance when required • Ability to lift/carry 80 lbs • Ability to push/pull 200 lbs • Ability to move/manipulate equipment weighing up to 1,000 lbs with assistance • Ability to bend, stoop, twist, turn, and work in unusual positions • Ability to work safely in extreme environments around dangerous industrial equipment • Willingness to work travel, overtime, and hours outside Monday–Friday when required
🏖️ Benefits
• Competitive Business Profit Plan • Medical insurance • Dental insurance • Vision insurance • 401(k) with company match • Paid time off • Flexible benefits to suit lifestyle • Health and wellbeing support • Financial and lifestyle support • Excellent training • Career growth opportunities locally and globally • Inclusive environment • Leadership focus • Safety and wellbeing focus
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