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Field Service Technician II

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đź•’ July 25

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Logo of Smiths Group plc

Smiths Group plc

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

đź“‹ Description

• Daily travel to locations in and around the Austin area, including the airport • Troubleshoots, services, installs (deploys) and repairs equipment at customer sites • Maintains field service log and filing system • Conducts follow up calls with the customer to ensure satisfaction of work • Mentors lower level Field Service Technicians to improve their skill and knowledge of the equipment • Completes all scheduled maintenance within required deadlines

🎯 Requirements

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics) • Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment • Computer literacy; competency in use of all programs within MS Office Suite • Excellent communication skills and strong orientation for customer focus and teamwork • Must be responsive to all customer issues at all times • Must be willing & able to travel at short notice

🏖️ Benefits

• Comprehensive benefits package including medical, dental, and vision insurance • 401(k) with company match • Paid time off • Competitive Business Profit Plan • Flexibility to choose from a wide range of benefits

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