Associate Case Manager – Case Manager

Job not on LinkedIn

🕒 August 28

🗽 New York, Texas – Remote

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💵 $19 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 6%

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Logo of Security Mutual Life Insurance Company of New York

Security Mutual Life Insurance Company of New York

201 - 500 employees

Founded 1886

🛡️ Insurance

⚕️ Healthcare Insurance

💸 Finance

Insurance • Healthcare Insurance • Finance

Security Mutual Life Insurance Company of New York is a comprehensive provider of life insurance products including whole life, term life, and universal life insurance. Additionally, the company offers a range of financial planning services such as retirement planning, estate planning, and asset protection strategies. With a commitment to long-term financial security for individuals and businesses, Security Mutual Life strives to educate and support its policyholders in achieving their financial goals.

📋 Description

• Obtain and verify information needed to underwrite new business cases • Provide customer service and support to agents and underwriters by telephone and email • Obtain underwriting requirements and follow up on pending offers • Compile documents and communicate with reinsurers • Update claims and underwriting workflow systems and verify data accuracy • Maintain records of customer interactions and transactions • Review forms and follow up for missing information • Review and approve final policy documents • Set up and process exam-only and informal inquiry files • Research physicians, affiliates, and addresses; obtain authorizations and order reports • Process reinstatements, exchanges, term conversions, reissue policies, incoming mail, faxes, and medical releases • Issue annuity contracts and life policies and process amendments and initial premiums • Keep current with underwriting, replacement, claims, and new-business requirements • Build and maintain vendor relationships and process vendor bills • Assist with initial claims forms and reports • Mentor coworkers and provide feedback to the manager as a Case Manager

🎯 Requirements

• 1-2 years of related experience required • Customer Service experience required • Basic knowledge of Microsoft Word and Excel required • Excellent written and verbal communication skills • Excellent data entry skills • Ability to learn and follow applicable regulations and company procedures • Ability to perform work accurately and thoroughly • Ability to pay close attention to detail • Ability to prioritize and organize a heavy workload • Experience in a life insurance or closely related setting required for Case Manager • High School Diploma or equivalent required for Associate Case Manager • Associate degree in business or related field required for Case Manager • Visa sponsorship is not available • Relocation assistance is not available

🏖️ Benefits

• Telecommuting flexibility may be available • Competitive salary and benefits • Community and charitable initiatives supported by the company • Relocation assistance is not available

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