Manager, Card Compliance Operations

🔥 13 hours ago

🌽 Illinois, Utah – Remote

🌽 Illinois – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Snap Finance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💸 Finance

💳 Fintech

🛒 Retail

Finance • Fintech • Retail

Snap Finance is a financial services company that offers flexible payment plans and lease-to-own options for consumers looking to purchase furniture, mattresses, wheels, tires, appliances, electronics, and jewelry. Snap Finance takes a unique approach to creditworthiness, making it easier for customers to access credit without impacting their FICO credit scores. The company partners with over 150,000 in-store and online retailers, providing an instant shopping power and convenient payment options. Snap Finance is designed to make shopping stress-free with quick application processes and versatile financial solutions.

📋 Description

• Manage and oversee debt validation and cease-and-desist reviews for compliance with federal and state consumer protection laws • Review and respond to customer complaints and Voice of Customer team submissions, identifying trends and driving corrective actions • Coordinate responses to subpoenas, record collection requests, attorney inquiries, document requests, and other legal process • Review, coordinate, and fulfill law enforcement requests, including search warrants and other legal demands • Serve as Records Custodian for regulatory, legal, and litigation matters • Track, review, and facilitate closure of compliance issues with cross-functional stakeholders • Coordinate recurring reporting for bank partners, including monthly service reviews, dashboards, issue reporting, and governance materials • Manage and coordinate monthly testing and information requests from bank partners • Review and approve Knowledge Base content for regulatory accuracy and operational consistency • Coordinate internal audits, regulatory examinations, and external audit requests, tracking deliverables through completion • Provide day-to-day compliance consultation and guidance on operational and regulatory matters • Partner with Legal, Risk, Operations, Product, Customer Service, and bank partners to meet compliance obligations • Identify opportunities to improve processes, strengthen controls, and enhance the Compliance Management System

🎯 Requirements

• Bachelor’s degree required • Minimum of 5–8 years of experience in compliance, legal operations, risk management, or audit within financial services • Significant experience supporting U.S. consumer credit card products, including private label and/or Visa/Mastercard programs • Strong working knowledge of applicable consumer financial laws and regulations, including TILA / Regulation Z, FCBA, FDCPA, FCRA, EFTA where applicable, UDAAP principles, and relevant state consumer protection laws • Experience managing legal requests such as subpoenas, attorney correspondence, search warrants, and document production • Familiarity with bank partner oversight and regulatory expectations within a fintech environment • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail • Ability to manage multiple competing priorities in a fast-paced, highly regulated environment • Excellent written and verbal communication skills with the ability to influence stakeholders across all levels of the organization • Proven ability to build strong cross-functional relationships and exercise sound judgment when interpreting regulatory requirements • CRCM designation strongly preferred • Experience working in a fintech or sponsor-bank environment • Experience supporting regulatory examinations, internal audits, and compliance issue management • Knowledge of Compliance Management System (CMS) principles and regulatory expectations

🏖️ Benefits

• Generous paid time off • Competitive medical, dental & vision coverage • 401K with company match for US • Company-paid life insurance • Company-paid short-term and long-term disability • Access to mental health and wellness resources • Company-paid volunteer time to do good in your community • Legal coverage and other supplemental options • A value-based culture where growth opportunities are endless