Academic Advisor I

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🔥 0 minutes ago

🏈 Alabama, Arizona, +31 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote 🍑 Georgia – Remote

💵 $41.1k - $65.8k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SNHU Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

• Provide personalized academic support throughout students' academic journeys • Promote student persistence, satisfaction, and academic achievement using data-informed strategies and KPIs • Maintain accurate student records, communications, notes, and course plans • Handle high-volume inbound and outbound student phone calls • Respond to student and department inquiries by email • Maintain knowledge resources and stay current with policies and procedures • Guide and encourage students to build self-efficacy and make academic decisions • Build relationships with students, colleagues, and external partners • Use departmental tools and resources within the Customer Experience framework • Uphold the university's mission, vision, core values, policies, and procedures • Perform other assigned duties

🎯 Requirements

• Bachelor's degree • 1 year of demonstrated experience in a professional setting • Customer service background • Admissions or sales experience • Higher education, advising, tutoring, or counseling experience • Access to a reliable internet connection • Dedicated, properly equipped workspace free of distractions • Must reside in, and work from, one of the approved states • Reliable, high-speed internet connection and stable, hardwired setup • Consistent attendance, punctuality, and reliability • Ability to work a consistent, distraction-free schedule • Ability to thrive in a fully distributed work environment • Availability for Monday–Thursday day shifts, a Friday evening shift, and one weekend shift per term • Ability to use phone, email, Microsoft Teams, multiple screens, and digital collaboration tools

🏖️ Benefits

• High-quality, low-deductible medical insurance • Low to no-cost dental and vision plans • 5 weeks of paid time off • Almost a dozen paid holidays • Employer-funded retirement • Free tuition program • Parental leave • Mental health and wellbeing resources

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