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Alumni Employment Data Representative

Job not on LinkedIn

đŸ”„ 1 minute ago

🏈 Alabama, Arizona, +30 more states – Remote

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đŸ’” $13 - $15 / hour

⏱ Part Time

âšȘ Entry-level

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 0%

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SNHU Careers

10,000+ employees

Founded 1932

đŸ’Œ Consulting

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Consulting ‱ Healthcare ‱ Marketing

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

‱ Conduct outbound phone and email outreach to alumni to collect employment and career-related data ‱ Communicate professionally with alumni while building rapport and encouraging participation ‱ Handle a high volume of outbound contacts and follow-up communications ‱ Accurately document employment information and outreach outcomes in internal reporting tools and databases ‱ Utilize university technology platforms, including outbound phone systems, Microsoft Outlook, SharePoint, and other web-based applications ‱ Maintain accurate records and data quality ‱ Manage confidential and sensitive alumni information in accordance with university policies ‱ Prioritize and organize outreach activities to meet established productivity and quality goals ‱ Troubleshoot and resolve basic data discrepancies through follow-up and research ‱ Perform additional duties as assigned

🎯 Requirements

‱ Current SNHU student in good academic standing ‱ Strong verbal, written, and interpersonal communication skills ‱ Ability to communicate professionally with alumni and other stakeholders ‱ Demonstrated attention to detail and commitment to data accuracy ‱ Ability to manage time effectively and work independently with limited supervision ‱ Proficiency with Microsoft Office applications, email, and web-based technologies ‱ Ability to learn and effectively utilize call center technology, data tracking tools, and SharePoint ‱ Strong organizational and problem-solving skills ‱ Ability to maintain confidentiality when handling sensitive information ‱ Previous customer service, call center, administrative, or data entry experience preferred ‱ Experience making outbound phone calls in a professional environment preferred ‱ Familiarity with Microsoft 365 applications, including SharePoint and Excel preferred ‱ Experience working with confidential information and maintaining accurate records preferred ‱ Experience engaging diverse populations through phone or email communication preferred

đŸ–ïž Benefits

‱ Work study included as part of financial aid package ‱ Flexible schedule based on departmental needs and student availability ‱ Option to work remotely in eligible states ‱ Occasional evening hours may be available/required to maximize alumni engagement

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