Senior Director, SIS Platform and Development

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🔥 0 minutes ago

🏈 Alabama, Arizona, +30 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $125.3k - $200.5k / year

⏰ Full Time

🟠 Senior

👔 Director

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SNHU Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

📚 Education

🤝 Non-profit

🎯 Recruiter

Education • Non-profit • Recruitment

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

• Build the highest levels of trust with all partners by providing technical expertise, expertise, operational knowledge, and a blend of technical and business acumen. • Demonstrate ongoing understanding of institutional needs and trends/opportunities in the market. • Maintain currency on vendor roadmaps and advances, track alternative and latest technologies, and contribute to discussions regarding future state options. • Work with business and technical team members to vet ideas across the ecosystem. • Develop a broad understanding of critical interdependencies and integrations between systems. • Present options and recommendations on main decisions based on grounded reasoning and data through an objective lens. • Guide efforts in development (including standards), automation technologies, AI, reporting, and data consistency/improvement. • Manage team capacity and ensure prioritization and delivery. • Oversee development of business-critical operational responsibilities and processes. • Promote team knowledge development as new technologies and opportunities emerge. • Support team members in ongoing awareness and evaluation of future-facing and alternative technologies. • Ensure appropriate training, mentoring, performance management, and community building take place to support team members in professional development. • Working with Human Resources, ensure career progression planning. • Encourage the development of cross-team solutioning and communications. • Create a "customer-focused" approach to operations and communications. • Demonstrate collaborative management behaviors and style along with techniques to motivate individuals, establish goals/timelines, ensure accountability, and provide timely and constructive performance feedback to achieve collective results. • Work collaboratively across technical and business teams to understand important system pain points. • Promote solutions that promote SIS and cross-system performance, scalability, and data integrity. • Improve and implement impact analysis processes across integrated environments, regarding performance and integration issues. • Working with SIS technical resources and vendors and internal partners, offer solutions for complex technical scenarios. • Support diagnostics for technical issues related to the SIS platform. • Lead cross-functional teams during critical diagnostic and remediation efforts, which may be after hours or on weekends. • Work collaboratively, support API and API extension documentation and cross-platform understanding. • Provide leadership regarding critical vendor oversight, including contract negotiation and management, engagement management, and budget/resource management. • Oversee and guide complex data remediation and synchronization efforts, including cross-platform analysis and collaboration. • Work with team members in understanding and supporting functional (configuration-based) solutions. • Develop a well-defined shared ownership with architecture, data, and infrastructure teams. • Develop audit processes to identify and clean up unused or deprecated elements. • Assume ownership and oversight for the SIS environments (working through the vendor for hosted systems). • Lead environment change and refresh activities. • Support ITIL-based incident and problem management, patching/system maintenance, and runbook development/upkeep. • Guide script development and reporting standards. • Further team members' participation in testing activities. • Ensure smooth transition of solutions from implementation to production/operational status. • Provide clear, well-articulated, written, and verbal status. • Other responsibilities as assigned.

🎯 Requirements

• 10+ years of relevant experience, including experience overseeing the technical aspects of an SIS (i.e. Ellucian/Banner) • Experience leading a team of 5+ direct reports • Experience with integrations and cross-system collaboration and solutioning • Experience managing budget and contract negotiation over $5MM • Experience managing program management and lead large projects across teams • Experience leading technical (system) transformation work within enterprise level systems • Experience with up-skilling team career/skill development • Experience working across business and technical boundaries; demonstrated experience with business-facing prioritization • Experience developing technical overviews, business cases, and proposals • Experience with both embedded AI components and cross-system AI usage/coordination; direct experience.

🏖️ Benefits

• High-quality, low-deductible medical insurance • Low to no-cost dental and vision plans • 5 weeks of paid time off (plus almost a dozen paid holidays) • Employer-funded retirement • Free tuition program • Parental leave • Mental health and wellbeing resources