Account Manager

🕒 September 3

🇺🇸 United States – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 8%

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Logo of SOCi, Inc.

SOCi, Inc.

501 - 1000 employees

Founded 2012

📣 Marketing

🤖 Artificial Intelligence

🛍️ eCommerce

Marketing • Artificial Intelligence • eCommerce

SOCi, Inc. is a transformative digital marketing platform designed for multi-location enterprises, offering a suite of tools powered by artificial intelligence. Their innovative SOCi Platform enables businesses to automate and optimize their local marketing efforts through various applications such as Genius Search, Genius Social, and Genius Reviews, focusing on enhancing visibility and engagement across all locations. By streamlining workflows and employing AI, SOCi helps brands maximize their online presence and respond efficiently to customer interactions.

📋 Description

• Build and execute account plans to drive growth and retention across SOCi’s commercial multi-location customer base • Cultivate deep, long-term relationships with executive stakeholders and decision-makers within accounts • Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services • Represent SOCi at customer-facing events, industry conferences, and strategic account reviews • Serve as a subject matter expert on localized marketing at scale • Partner cross-functionally with customer success, product, and marketing • Identify upsell and cross-sell opportunities within existing accounts • Use SOCi’s internal tech stack, including CRM, enablement, and marketing tools, to manage the business and track client health • Maintain forecasting accuracy, pipeline discipline, and accountability to growth targets • Deliver business cases and presentations articulating SOCi’s ROI to client executives • Solve business challenges through innovation with a customer-first mindset • Support additional initiatives as required

🎯 Requirements

• 5+ years of experience in a quota carrying Account Management or Sales role, preferably in a B2B or SaaS environment • Ability to prove consistently hitting or overachieving quota • Proven success in contract renewals, negotiations, and upselling to existing clients • Excellent communication and collaboration abilities, especially cross-functionally with Customer Success, Sales, and Legal teams • Highly organized and detail-oriented, with experience managing multiple deals simultaneously • Multi-location brands experience and existing industry contacts/relationships preferred • Self-starter with a creative entrepreneurial spirit • Refined and proven sales methodology • Creative strategist; develop new ways to drive sales and value to existing and prospective clients • Experience working in a fast-paced entrepreneurial environment • Creative problem solver with the ability to understand and resolve prospective client challenges/objections • Adaptable; able to quickly learn new technologies and processes • Salesforce or equivalent CRM experience

🏖️ Benefits

• Health insurance plans, dental, and vision • Wellness incentives • 401(k) plan with employer match • Flexible paid time off • Quarterly wellness days • Paid holidays • Unique employee engagement programs • Empowering Career Growth and Success • Commission

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