Hindi Language Social Media Community Moderator

🔥 1 minute ago

🗣️🇮🇳 Hindi Required

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Social Factor

51 - 200 employees

Founded 2011

📣 Marketing

🤝 B2B

🌍 Social Impact

Marketing • B2B • Social Impact

Social Factor is a Marketing Services company specializing in Social Media Management and strategy. They help brands navigate the complexities of digital interaction by providing expertise in areas such as content strategy, community management, influencer marketing, and social commerce. Their approach integrates various services including media intelligence, predictive analytics, and consumer intelligence, aiming to enhance the value of social spaces for brands and audiences alike.

📋 Description

• Develop strong, growing digital communities for well-known brands as work becomes available • Interact with users in real time • Answer questions and appropriately engage in discussions • Troubleshoot user issues • Follow client brand voice and moderation guidelines • Work on project-based, temporary, or part-time moderation assignments • Support social media agency clients, including Fortune 100 and Fortune 500 companies

🎯 Requirements

• Native-level understanding of Hindi language • Deep understanding of Hindi pop culture, nomenclature, cultural references, and slang • Ability to understand the client's brand voice and accurately engage with users • Previous social media moderation experience is required • Live stream moderation experience is a plus • Sprinklr certification, Khoros, and/or Sprout Social experience is a plus • Exceptional organizational and multitasking abilities • Ability to follow clear guidelines and workflows • Excellent verbal and written communication skills • Excellent spelling and grammar skills; skills and/or language test may be given to final candidates • Strong willingness to learn and think critically; proactive approach • High energy and ability to multitask in a dynamic, rapidly growing organization • Knowledge of major social media platforms, including YouTube, Facebook, X, Instagram, and LinkedIn • Personal computer with minimum of Windows 10 and macOS 13 • Personal internet speed of at least 150 Mbps • Must be eligible to work in the United States • Must be able to use a personal computer for work purposes

🏖️ Benefits

• Flexible schedules to fit all lifestyles • Temporary, project-based, gig, or part-time work opportunities • Work on projects for Fortune 100 and Fortune 500 companies • Equal employment opportunity

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