Spanish Language Social Media Community Moderator

🔥 1 minute ago

🌐 United States, United Kingdom – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote

🌵 Arizona, Colorado, +22 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Social Factor

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

📣 Marketing

🤝 B2B

🌍 Social Impact

Marketing • B2B • Social Impact

Social Factor is a Marketing Services company specializing in Social Media Management and strategy. They help brands navigate the complexities of digital interaction by providing expertise in areas such as content strategy, community management, influencer marketing, and social commerce. Their approach integrates various services including media intelligence, predictive analytics, and consumer intelligence, aiming to enhance the value of social spaces for brands and audiences alike.

📋 Description

• Develop strong, growing digital communities for well-known brands as work becomes available • Interact with users in real time • Answer questions and appropriately engage in discussions • Troubleshoot user issues • Accurately follow client brand voice, guidelines, and workflows • Work as a social media community moderator on project-based, temporary, or part-time assignments • Moderate content in English and Spanish

🎯 Requirements

• Native-level understanding of Spanish language • Deep understanding of Spanish pop culture, nomenclature, cultural references, and slang • Ability to understand the client's brand voice and accurately engage with users • Previous social media moderation experience required • Live stream moderation experience is a plus • Sprinklr certification, Khoros, and/or Sprout Social experience is a plus • Exceptional organizational and multitasking abilities • Ability to follow clear guidelines and workflows • Excellent verbal and written communication skills • Ability to mirror the voice and tone of multiple brands • Excellent spelling and grammar skills; skills and/or language test may be given to final candidates • Strong willingness to learn and think critically; proactive approach • High energy and ability to multitask in a dynamic, rapidly growing organization • Knowledge of and experience with major social media platforms, including YouTube, Facebook, X, Instagram, and LinkedIn • Personal computer with minimum of Windows 10 and macOS 12.X; application states Windows 10 and macOS 13 in technology requirements • Personal internet speed of at least 150 Mbps • Must be eligible to work in the United States • Must be able to use a personal computer for work purposes • Fluent in Spanish required; English-language work is also required • AI technology is prohibited during live interview conversations

🏖️ Benefits

• Flexible schedules to fit all lifestyles • Project/gig or temporary work opportunities • Part-time work opportunities • Work opportunities with Fortune 100 and Fortune 500 companies • Best Place for Working Parents award-winning employer recognition