Field Service Specialist

🔥 0 minutes ago

⚔️ Virginia – Remote

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💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Socomec Group

Socomec Group

1001 - 5000 employees

Founded 1922

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

Socomec Group is a French manufacturer of electrical equipment and solutions that designs, produces and supplies power conversion, power distribution, monitoring, and critical power components such as uninterruptible power supplies (UPS), switchgear, circuit breakers, and power meters. The company serves industrial, commercial and infrastructure customers by providing products and services that improve energy efficiency, ensure continuity of electrical supply, and enhance safety and monitoring of electrical installations.

📋 Description

• Perform professional and technical field services at client sites • Conduct transformer surveys and baseline measurements • Perform system startup, commissioning, integrated system testing, preventive and planned maintenance, and emergency repairs • Service Powersmiths and Socomec low-voltage transformers, PDUs, STSs, UPSs, ESSs, and related equipment • Maintain safety and perform all work professionally • Coordinate complex schedules, travel, and secure site access • Complete on-site activities accurately and deliver reports on time • Collaborate with client engineers, contractors, and other contacts to meet project requirements and ensure customer satisfaction • Review and interpret work instructions, manuals, commissioning scripts, electrical drawings, and one-line diagrams • Escalate issues to technical support and management teams • Build product and service knowledge through continuous learning • Work under senior technicians’ supervision while developing skills • Learn and perform transformer measurement, verification, and energy savings calculations • Analyze site constraints and transformer configurations to support replacement-transformer design, configuration, and production • Prepare and submit timely site reports • Complete classroom and field training for startup, commissioning, preventive maintenance, and basic troubleshooting of PDUs and small/medium UPS systems

🎯 Requirements

• Bachelor’s degree in Electrical Engineering or related discipline preferred, or equivalent electrical or power electronics field experience or related military experience • Strong understanding of, or willingness to learn and adhere to, health and safety regulations and protocols including OSHA 1910 and NFPA 70E • Knowledge of, or willingness to learn, electrical code, transformers, power electronics, PDU, UPS, energy storage systems (ESS), and static transfer switches (STS) • Demonstrated ability to deliver the highest level of customer service while working independently • Demonstrated ability to plan travel and develop and execute complex scheduling of client site visits • Strong knowledge of, or willingness to learn, the energy conservation market • Ability to collect and synthesize information from multiple sources to execute diverse projects, tasks, and issues • Ability to effectively represent Powersmiths and communicate with clients, contractors, commissioning agents, and others at varying technical levels • Ability to adhere to standards and ensure compliance with customers’ specific requirements • Ability to manage and accurately complete multiple tasks within tight deadlines • Able to obtain clearance to access schools and government installations; customer background checks and fingerprinting may be required • Must be able to purchase airline tickets, rent vehicles, and reserve lodging at own expense with monthly reimbursement • Successful completion of a pre-employment drug test and background check; ongoing or periodic testing may be required • Commitment to health and safety best practices and regulations • Adherence to company policies • Computer skills, including Microsoft Excel and basic TCP/IP networking • Valid driver’s license • Valid passport for international travel • Must be legally authorized to work in the United States without company sponsorship • Ability to move, stand, walk, climb, bend, or kneel for extended periods • Ability to remain stationary for prolonged periods • Manual dexterity for wiring, equipment assembly, and tool handling • Ability to lift, carry, or move up to 50 pounds occasionally • Ability to read technical documents, diagrams, and computer screens and communicate effectively • Regular travel to customer sites

🏖️ Benefits

• Competitive benefits package • Approved business expenses, including travel and accommodation, reimbursed through the company’s expense reporting system • Home-based office / remote work arrangement • Reasonable accommodation for disabilities • Salaried non-exempt position

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