Business Account Manager

🕒 September 14

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

infoinfo

🗣️🇷🇺 Russian Required

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Logo of SOFTSWISS

SOFTSWISS

1001 - 5000 employees

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• Establish and nurture strong long-term relationships with clients and key people on the client’s side • Understand client business specifics and how it operates • Identify potential issues and problems facing the client’s business and propose solutions in collaboration with the team and client’s key people • Create the client’s development plan and strategy • Ensure general client satisfaction and growth in close collaboration with the casino platform team • Resolve ongoing issues and problems • Forecast and track key project metrics

🎯 Requirements

• English B2 • Russian B2 • Strong communication, negotiation and team collaboration skills • Strong knowledge of IT industry and how the major processes function • 2+ years in account management and/or customer success management • Previous experience with creating and implementing strong relationships with clients

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events

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