Junior Account Manager

🕒 September 4

🌐 Poland, Lithuania, +3 more countries – Remote

🇵🇱 Poland – Remote 🇱🇹 Lithuania – Remote 🇧🇬 Bulgaria – Remote 🇲🇹 Malta – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• Build strong, long-term relationships with clients and key stakeholders • Understand business needs and analyze operational requirements • Assist with technical issue resolution • Provide day-to-day guidance on product usage • Deliver product training sessions and demonstrations for partners and their teams • Collaborate with the development team • Collect and analyze product feedback • Contribute directly to product backlog prioritization • Create user guides and product documentation • Own the full cycle of customer support to ensure strong partnerships, high product adoption, and long-term client satisfaction • Help clients maximize product value through consulting, training, and continuous guidance • Support clients in solving technical challenges and adopting best practices

🎯 Requirements

• Written and spoken English – B2 • Russian – native or close to native • Knowledge of other languages would be a plus • Strong communication, problem-solving and analytical skills • Experience as an Account Manager, Support Specialist, or Consultant for at least 1 year • Ability to work in a fast-paced manner and manage stress • Self-organization and ability to prioritize tasks • Ability to work both independently and in a team • Negotiation experience would be a plus • Experience in the IT field would be a plus

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events